Commusoft vs SAWIN Service Automation
Commusoft
commusoft.comSAWIN Service Automation
sawinpro.comSide by side
| Figure | Commusoft | SAWIN Service Automation |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Plumbing Software | 8.7 (#4) | 7.2 (#28) |
| Security | Commusoft states that it uses Google Cloud, encryption at rest and in transit, role-based permissions, daily backups and hashed passwords. | SAWIN says it follows generally accepted industry standards to protect personal and financial information during transmission and after receipt, while noting it cannot guarantee absolute security. |
Plans
Commusoft
- Go PaperlessPrice not published
- Customer JourneyPrice not published
- AutomationPrice not published
- Commusoft Jobs CorePriced on request
In their own words
Commusoft
Commusoft is paid software from a London-based maker founded in 2006. It runs on the web, iOS, and Android, with mobile apps for both major mobile platforms. Listed capabilities include job tracking, custom forms, operational control, invoicing and payments, recurring jobs, a customer portal, offline mode, and route optimization. Three plans organize additional functions. Go Paperless covers job tracking, custom forms, and operational control. Customer Journey adds commercial contracts, optimized scheduling, and online booking. Automation is described for high-volume scheduling and includes automation and customizable security roles. Pricing is on request, and no individual plan prices are listed. The combination of web access, mobile applications, and offline mode supports work across devices, while route optimization addresses field movement. Recurring jobs, invoicing, payments, and a customer portal cover continuing customer work and transactions. The plan descriptions distinguish operational forms, scheduling, booking, contracts, automation, and security roles, allowing prospective buyers to identify which named tier matches their listed needs.
SAWIN Service Automation
SAWIN Service Automation is field service management software for plumbing and other home-service contractors. Its workflows cover scheduling, dispatching, invoicing, payroll, time management and reporting. Technicians using the mobile application can receive assignments, view directions, add photos and notes, capture signatures and send invoices. SAWIN synchronizes customers, products, services, deposits, invoices and payments with QuickBooks; SAWIN Enterprise also names Sage Intacct. GPS fleet tracking shows vehicle locations in real time and can share technician ETAs with customers. Contractors can manage maintenance agreements, recurring appointments and field-service memberships. Phone-system interfaces can book work orders for incoming calls. Enterprise is described as a self-hosted platform with a financial and accounting backend for commercial and residential HVAC, plumbing, electrical and other field-service businesses. MobileTech is listed for Android and iPhone or iPad. Pricing is on request.