Commusoft vs ServiceM8
Commusoft
commusoft.com
ServiceM8
servicem8.comSide by side
| Figure | Commusoft | ServiceM8 |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Electrical Contractor Software | 8.7 (#2) | 8.5 (#6) |
| Spec score · HVAC Software | 8.7 (#3) | 8.6 (#7) |
| Spec score · Plumbing Software | 8.7 (#4) | 8.5 (#8) |
| Spec score · Field Service Management Software | 8.7 (#15) | 9.0 (#4) |
| Spec score · Contractor CRM software | 8.6 (#5) | 8.4 (#10) |
| Customer portal | Customers can view job information, approve quotes and pay invoices through the customer-facing experience. | Yes |
| Headquarters | London, UK | Darwin, Australia |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | both | The main app is optimized for iOS, with ServiceM8 Lite available for Android. |
| Offline mode | Yes | Yes |
| Recurring jobs | Yes | Recurring jobs can recreate and schedule themselves automatically over time. |
| Route optimization | Yes | Yes |
Plans
Commusoft
- Go PaperlessPrice not published
- Customer JourneyPrice not published
- AutomationPrice not published
- Commusoft Jobs CorePriced on request
ServiceM8
- FreeFree
- Starter$29 a month
- Growing$79 a month
- Premium$149 a month
- Premium Plus$349 a month
In their own words
Commusoft
Commusoft is paid software from a London-based maker founded in 2006. It runs on the web, iOS, and Android, with mobile apps for both major mobile platforms. Listed capabilities include job tracking, custom forms, operational control, invoicing and payments, recurring jobs, a customer portal, offline mode, and route optimization. Three plans organize additional functions. Go Paperless covers job tracking, custom forms, and operational control. Customer Journey adds commercial contracts, optimized scheduling, and online booking. Automation is described for high-volume scheduling and includes automation and customizable security roles. Pricing is on request, and no individual plan prices are listed. The combination of web access, mobile applications, and offline mode supports work across devices, while route optimization addresses field movement. Recurring jobs, invoicing, payments, and a customer portal cover continuing customer work and transactions. The plan descriptions distinguish operational forms, scheduling, booking, contracts, automation, and security roles, allowing prospective buyers to identify which named tier matches their listed needs.
ServiceM8
ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.