Como Sense vs Loyalty Gator

Como Sense is a data-driven customer engagement and loyalty platform for food and beverage and retail businesses. It connects data from technologies such as POS systems, online ordering, apps, websites and Wi-Fi to provide customer information and business insights. Businesses can configure points shops, digital punch cards, cashback, tier programs, referrals and mobile Wallet, then personalize rewards using member preferences, profiles and purchase history. Rewards can also respond to events such as birthdays, anniversaries, spending thresholds or survey completion. Como offers branded apps with customizable colors, fonts and layouts; businesses can update them from a control panel without code or an App Store submission. Its Comillia AI is described as segmenting members, predicting behavior from activity history and targeting campaigns with offers. Analytics can segment customers by visit recency, frequency and spend, and reporting supports data slicing and scheduled reports. Communication channels include push notifications, in-app messages, email, SMS, feedback and surveys. Como says it offers more than 90 POS integrations and direct ordering through business websites, apps or social pages, with 0% commission. Subscription pricing is not public; prospective customers can request a demo.

Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.