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SPECIFICTION
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Como Sense

como.com

iOSAndroidAPI
Visit como.com
Spec score 7.8 #8 of 28 in Customer Loyalty Software

What it is

Como Sense is a data-driven customer engagement and loyalty platform for food and beverage and retail businesses. It connects data from technologies such as POS systems, online ordering, apps, websites and Wi-Fi to provide customer information and business insights. Businesses can configure points shops, digital punch cards, cashback, tier programs, referrals and mobile Wallet, then personalize rewards using member preferences, profiles and purchase history. Rewards can also respond to events such as birthdays, anniversaries, spending thresholds or survey completion. Como offers branded apps with customizable colors, fonts and layouts; businesses can update them from a control panel without code or an App Store submission. Its Comillia AI is described as segmenting members, predicting behavior from activity history and targeting campaigns with offers. Analytics can segment customers by visit recency, frequency and spend, and reporting supports data slicing and scheduled reports. Communication channels include push notifications, in-app messages, email, SMS, feedback and surveys. Como says it offers more than 90 POS integrations and direct ordering through business websites, apps or social pages, with 0% commission. Subscription pricing is not public; prospective customers can request a demo.

Spec sheet

What it does
Como describes its solution as a data-driven customer engagement and loyalty platform for food and beverage and retail businesses.Read 5 Oct 2026 · comosense.com
Product
Como describes its product as a data-driven customer engagement and loyalty solution for food and beverage and retail businesses.Read 5 Oct 2026 · comosense.com
Privacy
Como’s Data Processing Agreement says the business is the controller and Como is the processor for end-user personal data, and references GDPR, UK GDPR, Swiss FADP and CCPA requirements.Read 5 Oct 2026 · legal.comosense.com
Support
Como invites businesses to submit a contact form and says its team will respond shortly.Read 5 Oct 2026 · comosense.com
Founded
2005Read 28 Sep 2026 · como.com
AI and analytics
Como says its Comillia machine-learning campaigns segment members, predict future behavior from activity history and target customers with offers.Read 5 Oct 2026 · comosense.com
AI campaigns
Como says its Comillia AI uses machine learning to segment members, predict behavior from activity history, and target campaigns with offers.Read 5 Oct 2026 · comosense.com
App updates
Businesses can update their app from the control panel without code or an App Store submission.Read 5 Oct 2026 · comosense.com
Branded app
Businesses can customize their app's colors, fonts, and layouts to match their brand.Read 5 Oct 2026 · comosense.com
Communications
The homepage lists push notifications, in-app messages, email, SMS, feedback, and surveys as customer communication channels.Read 5 Oct 2026 · comosense.com
Customer analytics
Its analytics support customer segmentation by purchase behavior, including visit recency, frequency, and spend.Read 5 Oct 2026 · comosense.com
Customer data
The platform connects technologies such as POS, online ordering, apps, websites and Wi-Fi to provide customer data and business insights.Read 5 Oct 2026 · comosense.com
Data restrictions
The service terms tell businesses not to provide Como with sensitive personal information, including data regarding children, financial data or health data.Read 5 Oct 2026 · legal.comosense.com
Loyalty
Loyalty options include points shops, digital punch cards, cashback, tier-based programs, referrals and mobile Wallet.Read 5 Oct 2026 · comosense.com
Loyalty options
Businesses can configure points shops, digital punch cards, cashback, tier programs, friend referrals, and mobile Wallet.Read 5 Oct 2026 · comosense.com
Mobile app
Como offers branded mobile apps for businesses.Read 5 Oct 2026 · comosense.com
Online ordering
The homepage says customers can order directly from a business's website, app, or social pages and advertises 0% commission.Read 5 Oct 2026 · comosense.com
Ordering
Como offers direct online ordering through a business’s website, app or social pages and advertises 0% commission.Read 5 Oct 2026 · comosense.com
Personalized rewards
Rewards can be personalized using member preferences, profiles, and purchase history, and triggered by events such as birthdays, anniversaries, spending thresholds, or survey completion.Read 5 Oct 2026 · comosense.com
POS integrations
Como advertises more than 90 POS integrations.Read 5 Oct 2026 · comosense.com
Pricing availability
The public site directs prospective customers to request a demo and does not state a standard subscription price.Read 5 Oct 2026 · comosense.com
Reporting
The site describes an analytics and business intelligence tool for generating reports, slicing data and scheduling reports to stakeholders.Read 5 Oct 2026 · comosense.com
Rewards
Businesses can personalize gifts and coupons by member preferences, profile and purchase history, and trigger rewards for events such as birthdays and spend thresholds.Read 5 Oct 2026 · comosense.com
Security and terms
Como's general terms define its solution to include a cloud database, customer management, marketing, loyalty, payments, and integrations; plan features and payment terms are specified in each business's Order.Read 5 Oct 2026 · legal.comosense.com
Third-party integrations
Como describes integrations with online ordering and payment providers, omnichannel communication tools, and kiosks.Read 5 Oct 2026 · comosense.com
Who it serves
Como says it provides digital marketing tools for restaurant and retail businesses.Read 5 Oct 2026 · comosense.com

Strong points and limits

Strong points

  • Offers multiple configurable loyalty program types
  • Rewards can respond to customer preferences and events
  • Branded apps can be updated without code or store submission
  • More than 90 POS integrations
  • Online ordering advertises 0% commission

Limits

  • Businesses must not provide sensitive personal information
  • Plan features and payment terms are specified in each business’s Order

Who it suits

Como Sense suits restaurant, food and beverage, and retail businesses looking to connect customer data with loyalty programs, branded apps and marketing campaigns. It may also suit businesses seeking online ordering and POS integrations.

Verdict

Como Sense combines loyalty, customer analytics, communications and ordering tools for restaurant and retail businesses. Its public site does not state a standard subscription price, so businesses should request a demo and confirm the terms in their Order.

Where Specifiction places it

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