Como Sense vs LoyaltyLion

Como Sense is a data-driven customer engagement and loyalty platform for food and beverage and retail businesses. It connects data from technologies such as POS systems, online ordering, apps, websites and Wi-Fi to provide customer information and business insights. Businesses can configure points shops, digital punch cards, cashback, tier programs, referrals and mobile Wallet, then personalize rewards using member preferences, profiles and purchase history. Rewards can also respond to events such as birthdays, anniversaries, spending thresholds or survey completion. Como offers branded apps with customizable colors, fonts and layouts; businesses can update them from a control panel without code or an App Store submission. Its Comillia AI is described as segmenting members, predicting behavior from activity history and targeting campaigns with offers. Analytics can segment customers by visit recency, frequency and spend, and reporting supports data slicing and scheduled reports. Communication channels include push notifications, in-app messages, email, SMS, feedback and surveys. Como says it offers more than 90 POS integrations and direct ordering through business websites, apps or social pages, with 0% commission. Subscription pricing is not public; prospective customers can request a demo.

LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.