CompassDocs vs GLPI
CompassDocs
compassdocs.io
GLPI
glpi-project.orgSide by side
| Figure | CompassDocs | GLPI |
|---|---|---|
| Price from | $8/mo | €19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 13 |
| Spec score · IT Knowledge Base Software | 9.5 (#1) | 9.1 (#3) |
| Integrations | The product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. |
| Licence | The Community software is open source under the GNU Affero General Public License version 3.0. | GLPI is distributed under GPL-3.0-or-later and remains free and open source. |
| Purpose | CompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal knowledge. | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. |
| Security controls | Documented protections include authenticator-app two-factor authentication, recovery codes, session controls, idle timeout, login throttling, security headers and audit logs. | Cloud infrastructure uses OVH anti-DDoS firewalls, HTTPS-only access, VPN-authenticated maintenance, daily backups and 30-day retention. |
| Self-hosting | A shell installer starts CompassDocs and PostgreSQL with Docker, while Docker Compose, manual Node/PostgreSQL and Azure deployment options are documented. | Self-hosted deployments support Apache, Nginx, Lighttpd or IIS with PHP and MySQL or MariaDB. |
| Support | The Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year. | The download page says partners can provide configuration and customization support plus L1 and L2 support. |
| System requirements | Manual installation requires Node.js 20 or newer and PostgreSQL; Docker is the recommended installation path. | GLPI 12 requires at least PHP 8.3 with MariaDB 10.11 or MySQL 8.0, and plugins must be compatible with the major release. |
| What it does | CompassDocs is a self-hosted team knowledge base for writing, organizing and searching SOPs, technical documentation, policies and internal knowledge. | GLPI is free asset and IT-management software combining ITIL service desk, inventory, configuration management, license tracking and software auditing. |
Plans
CompassDocs
- CommunityFree
- Cloud$8 a month
- Enterprise$599 a year
- Enterprise dedicated support add-on$3,000 a year
GLPI
- Public Cloud€19 a month
- Private Cloud€21 a month
- CustomPrice not published
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- GLPI Network Standard€300 a month
- Self-hosted Standard€300 a month
- GLPI Network Advanced€1,000 a month
- Self-hosted Advanced€1,000 a month
- GLPI Network Enterprise€4,500 a month
In their own words
CompassDocs
CompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal reference material. Staff can ask plain-English questions about documents and receive answers with inline citations; without an AI key, the product instead uses keyword search. Documents can be edited in rich text or Markdown, with AI proofreading and support for diagrams, tables, checklists, and embeds. Viewer, Editor, Approver, and Admin roles, custom roles, private spaces, and an optional review queue govern access and publishing. Integrations include a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. Teams can run it with Docker or install Node.js and PostgreSQL manually. Self-hosted backups can be scheduled, restored, and mirrored to off-site storage. Community is free and self-hosted; Enterprise is $599 a year. A Cloud plan at $8 a month per user is listed as coming soon, not yet launched.
GLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory, and service management. Users can create incident or request tickets and assign them to a group, profile, or individual. Its service workflows include problem and change management, planning, recurring tickets, statistics, and custom forms. Asset records cover hardware, software and licenses, network equipment, certificates, domains, clusters, and databases. Other tools include project workflows with Gantt or Kanban views, a knowledge base, reservations, reports, and saved searches. GLPI offers eight profile types and standard or self-service interfaces; its self-service interface is free for end users. Organizations can choose cloud or on-premise deployment. The public-cloud offer has a 45-day trial without obligation or a credit card. Public Cloud costs €19 a month per IT agent, with one billed agent minimum; Private Cloud costs €21 a month per agent and requires at least 25 billed agents. The FAQ says on-premise GLPI has no licensing fees or limit on users or technicians.