CompassDocs vs IT Dock

CompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal reference material. Staff can ask plain-English questions about documents and receive answers with inline citations; without an AI key, the product instead uses keyword search. Documents can be edited in rich text or Markdown, with AI proofreading and support for diagrams, tables, checklists, and embeds. Viewer, Editor, Approver, and Admin roles, custom roles, private spaces, and an optional review queue govern access and publishing. Integrations include a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. Teams can run it with Docker or install Node.js and PostgreSQL manually. Self-hosted backups can be scheduled, restored, and mirrored to off-site storage. Community is free and self-hosted; Enterprise is $599 a year. A Cloud plan at $8 a month per user is listed as coming soon, not yet launched.

IT Dock is a web-based platform for organising client assets and operational documentation for IT service work. Its asset inventory records the equipment and systems a technician supports, and runbook templates provide starting points for repeatable procedures. The platform also offers AI questions and screenshot-to-documentation uses. The Free plan costs nothing, requires no card, and includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month. IT Dock uses hybrid deployment and supports SSO. It runs on the web. Network discovery is not included among the listed capabilities, so asset information must be managed through the available inventory and documentation features.