IT Dock
itdock.io
What it is
IT Dock is a web-based platform for organising client assets and operational documentation for IT service work. Its asset inventory records the equipment and systems a technician supports, and runbook templates provide starting points for repeatable procedures. The platform also offers AI questions and screenshot-to-documentation uses. The Free plan costs nothing, requires no card, and includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month. IT Dock uses hybrid deployment and supports SSO. It runs on the web. Network discovery is not included among the listed capabilities, so asset information must be managed through the available inventory and documentation features.
Plans and prices
Strong points and limits
Strong points
- Free plan requires no card
- Asset inventory supports client equipment tracking
- Runbook templates support repeatable procedures
- Paid tiers allow unlimited clients
- SSO support and hybrid deployment
Limits
- Free plan supports only three clients
- Free plan limits AI and screenshot uses monthly
Who it suits
It suits IT service providers that need web-based asset inventory and runbook documentation, from one technician to larger teams.
Verdict
IT Dock provides asset and documentation tools with a free entry tier and larger technician capacities. Teams needing network discovery should note that it is not among the listed capabilities.
Where Specifiction places it
- IT Documentation Software#18 of 206.6