Hudu

Hudu is an IT operations platform that brings documentation, credentials, assets, and procedures together for IT teams. It suits teams managing records across client environments, especially those that want both browser and mobile access. Its broad toolkit is a strong fit for that work, but recurring subscription costs and restricted editing after cancellation deserve attention.

Overview

Hudu centers on structured client records rather than scattered notes. Teams can keep system and vendor information, device records, credentials, guidance, and repeatable workflows in one platform. That combination is useful for service teams that need shared operational context; it is less compelling if the need is only a standalone password manager or a simple documentation repository.

Key features

Documentation, knowledge, and workflows

Structured documentation helps teams maintain consistent records across client environments, while searchable how-to guides collect common tasks and fixes. Runbook support and AI-powered search add ways to find and apply operational knowledge. Checklists make recurring processes trackable, which is valuable where consistent execution matters as much as recording information.

Assets and integrations

Structured forms track devices, vendors, and systems. Hudu lists more than 60 integrations, a REST API, webhooks, and IP-restricted API keys, as well as Slack and Microsoft Teams access. These options suit teams that need Hudu to connect with existing tools, though the breadth of integrations alone does not establish how any particular connection behaves.

Security and access

Controls include enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit. Hudu also lists SOC 2 Type II, ISO 27701, GDPR, CMMC Level 1, ISO 27001, HIPAA, and PCI DSS. Unlimited free portal users can read a single client portal, a practical way to share client information without granting editing access.

Browser and mobile access

Hudu Assist provides access to credentials, documentation, and knowledge through Firefox and Chromium-based browsers. The iOS and Android app offers client details, passwords, knowledge-base articles, and processes, making the platform usable away from a desktop browser.

Pricing

Hudu is paid software, with a 14-day trial and no free plan. Its pricing note starts at $27/user/mo (annual), while the Hudu plan is shown at $30 a month, billed monthly, with no user minimums. The annual starting rate is the lower entry point for teams willing to pay annually; monthly billing avoids that commitment but costs more at the stated monthly rate.

Hudu Radar is a separate network-monitoring offering: the base plan has custom pricing, one license per company, and unlimited networks and devices. Radar Starter costs $44 a month, billed $529 billed annually, and includes 5 collectors. Radar Growth costs $89 a month, billed $1,068 billed annually, with 25 collectors. Radar Scale is $269 a month, billed $3,229 billed annually, with 150 collectors; Radar Enterprise is $449 a month, billed $5,389 billed annually, with 500 collectors. The collector quotas distinguish the tiers, so teams should match a plan to the scale of collection they need rather than assume the core Hudu subscription covers Radar.

Professional Services are priced at $199, paid once, starting at, for guided migrations, hosting transfers, custom scripting, and more. All customers have advertised 24/7 support access. When a subscription ends, users can export data but cannot edit it, an important continuity constraint for teams deciding whether to make Hudu their operational record.

Platforms

Hudu supports web, Android, iOS, API, and browser extension access, and can be cloud-hosted or self-hosted, including on-premise deployment. Self-hosting gives teams a deployment alternative to cloud hosting, while the browser and mobile clients extend access beyond the main web app.

Who it's for

Hudu is best suited to IT teams and service providers that manage multiple client environments and want documentation, assets, credentials, and repeatable procedures in a shared workspace. Its security controls, client portal, integrations, and deployment options make it a considered choice for organizations with access and hosting requirements. Teams that need network collection should budget for the separate Radar tiers; those seeking a free tool or editable access after ending a subscription should look elsewhere.

Pros and cons

Pros: Structured documentation, asset records, searchable guidance, and checklists bring related client operations into one platform.

Pros: Browser and iOS/Android access, plus cloud or self-hosted deployment, offer practical flexibility in where and how teams work.

Pros: Free read-only portal users allow client sharing without additional portal-user charges.

Cons: There is no free plan, and annual pricing starts at $27/user/mo, so even smaller teams have an ongoing software cost.

Cons: Radar collector limits vary by paid tier, and the base Radar plan uses custom pricing, complicating cost planning for network monitoring.

Cons: After cancellation, exporting remains possible but editing stops, making an active subscription important for continued use of the system of record.

Alternatives

For teams prioritizing a free or open-source option, Danbyte is free and open source with all features included, no seat license, and self-hosted deployment. ITFlow is another free, self-hosted option, with hosting and sponsor support offered as paid services. CompassDocs has a free self-hosted Community plan with unlimited users and documents under AGPL-3.0, alongside an $8.00 Cloud plan.

Rundeck offers a free Community plan for small teams and supports Linux, macOS, Windows, self-hosting, web, and API platforms. StackStorm is a free, open-source option with no paid products offered by the project. These are alternatives for readers weighing free offerings against Hudu's paid, client-documentation focus.

For other paid options, Docusnap costs €465 a year from and includes local installation, IT inventory, and IT documentation. FNT Command offers an Asset Inventory plan at €99 a month billed annually, with location and lifecycle management, reports, and role and permissions.

Browse IT Documentation Software, Network Documentation Software, Managed Service Provider Software, IT Knowledge Base Software, and Knowledge base software for more options by category.

Verdict

Choose Hudu if your IT team needs a shared, structured workspace for client documentation, assets, credentials, and recurring work, with mobile, browser, and deployment flexibility. Its combination of operational records and processes is the main reason to choose it. Look elsewhere if a free plan is essential, or if you need to keep editing your data after ending the subscription.