Hudu vs IT Dock

Hudu is a documentation and operations platform for IT teams, bringing client records, passwords, assets, and infrastructure information together. Structured documentation helps teams maintain consistent records across client environments, while forms track devices, vendors, and systems. Teams can build searchable guides for common tasks and fixes, then use checklists to make recurring processes repeatable and trackable. Hudu is available as a cloud service or through self-hosted and on-premise deployment. Listed capabilities include 60+ integrations, a REST API, webhooks, and IP-restricted API keys. Security controls include enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit. iOS and Android apps provide access to client details, passwords, knowledge articles, and processes; the Hudu Assist extension supports Firefox and Chromium-based browsers. The pricing note starts at $27/user/mo (annual) and includes a 14-day trial. A separate Hudu plan is listed at $30 a month, with no user minimums. Hudu also lists 24/7 support and free, read-only portal access for a single client portal.

IT Dock is a web-based platform for organising client assets and operational documentation for IT service work. Its asset inventory records the equipment and systems a technician supports, and runbook templates provide starting points for repeatable procedures. The platform also offers AI questions and screenshot-to-documentation uses. The Free plan costs nothing, requires no card, and includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month. IT Dock uses hybrid deployment and supports SSO. It runs on the web. Network discovery is not included among the listed capabilities, so asset information must be managed through the available inventory and documentation features.