Docusnap vs IT Dock

Docusnap inventories IT infrastructure and uses that data to produce documentation, network maps, and reports. Its scope includes IT asset management, permission analysis, license management, and security analysis. The locally installed product discovers infrastructure without installing agents on target systems; Docusnap365 is a cloud service with automatic updates and a REST interface. Integration options include export and import functions, a bidirectional REST API, an MCP interface, Zapier, and CSV and Excel imports. Docusnap365 provides a structural foundation for ISO 27001, NIS2, DORA, and BSI IT-Grundschutz, but does not certify or conduct audits. The maker says Docusnap is GDPR compliant and ISO 27001 certified; Docusnap365 is hosted in Europe, and its AI model is hosted in the EU without data transfer to external AI providers. Listed annual prices start at €465.00 per year for Docusnap and Docusnap365; Docusnap 15 costs €1,499.00 per year and includes all modules. Trials are available for 30 days for the locally installed product and 14 days for Docusnap365.

IT Dock is a web-based platform for organising client assets and operational documentation for IT service work. Its asset inventory records the equipment and systems a technician supports, and runbook templates provide starting points for repeatable procedures. The platform also offers AI questions and screenshot-to-documentation uses. The Free plan costs nothing, requires no card, and includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month. IT Dock uses hybrid deployment and supports SSO. It runs on the web. Network discovery is not included among the listed capabilities, so asset information must be managed through the available inventory and documentation features.