Concepto Móvil RCS API vs Helo.ai
Concepto Móvil RCS API
conceptomovil.comHelo.ai
helo.aiSide by side
| Figure | Concepto Móvil RCS API | Helo.ai |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · RCS Business Messaging Software | 8.6 (#3) | 8.2 (#7) |
| Company | Concepto Móvil describes itself as a Mexican technology company with international presence. | Helo.ai is operated by VivaConnect Private Limited; its about page says the company was founded in 2001 and identifies Vikram Raichura as Founder and MD. |
| Founded | Oracle describes Concepto Móvil as founded in 2009. | 2001 |
| Headquarters | Mexico City, Mexico | The contact page lists a Mumbai location at VivaPlex, C7, Street 22, MIDC, Andheri East, Mumbai 400093. |
| Integrations | Concepto Móvil says its RCS API can integrate with existing applications, including CRMs, ERPs, and payment gateways. | Helo.ai offers APIs, low-code integration, omnichannel communication, CRM and ERP integration, CDP capabilities, and dedicated integration support. |
| Product | Concepto Móvil describes RCS as a messaging channel with rich media, interactive buttons, and verified business branding. | Helo.ai is a communications platform for businesses that supports messaging and automation across channels including WhatsApp, RCS, SMS, email, and voice. |
| Security | Concepto Móvil lists ISO 27001 as its information security management certification. | The security overview describes TLS 1.2 or higher, AES-256 or equivalent encryption, role-based access controls, audit logging, and daily encrypted backups. |
| Support | The developer documentation lists API access assistance by email or help button and gives service hours as Monday through Friday, 9:00 to 18:00 CST. | The contact page lists [email protected] for support inquiries. |
Plans
In their own words
Concepto Móvil RCS API
Concepto Móvil RCS API lets businesses send interactive RCS messages and manage campaigns through the Broadcaster RCS web portal. Messages can contain images, video, GIFs, carousels, and interactive cards; buttons can open URLs, place calls, show locations, or provide predefined replies. Businesses can use a name and logo verified by Google. The product lists delivery, read, click, and interaction metrics, along with real-time webhooks for delivery, read, and interaction events. If a recipient’s device does not support RCS, the API provides automatic SMS fallback. The API uses HTTPS REST, access tokens, and JSON encoded as UTF-8. Customers must request registration of their public IP address to receive authentication credentials. Broadcaster RCS includes a visual editor, templates, exclusion lists, campaign scheduling, and reports, and is designed for campaign management without programming. The API can integrate with existing applications such as CRMs, ERPs, and payment gateways. Pricing is on request; the listed trial lasts 14 days with no commitment. Concepto Móvil is based in Mexico City and lists ISO 27001 as its information security management certification.
Helo.ai
Helo.ai is a business messaging and customer engagement platform available through the web and API. Its products cover SMS, WhatsApp, RCS, voice, email, and chatbots, with automated campaigns across SMS, WhatsApp, RCS, and email. RCS messages can include verified sender IDs, rich media, buttons, carousels, images, and videos. Helo Convo is a no-code AI agent for WhatsApp, web, and apps; the company says it can be configured from a prompt in five minutes. Agents can handle voice notes, respond in customers’ languages, connect to integrations, and hand conversations to human agents. Shortify creates branded, trackable short URLs with real-time insights. Helo Verify supports verification by SMS, email, or WhatsApp and includes SIM binding to help prevent SIM-swap fraud. The platform also offers API and low-code integration services, including CRM and ERP connections. Helo.ai says it encrypts data at rest and in transit and stores and processes data in India unless otherwise agreed. It does not claim formal GDPR or CCPA certification. Pricing is custom, with no numerical price listed.