Concord CRM vs Frappe CRM
Concord CRM
concordcrm.com
Frappe CRM
frappe.ioSide by side
| Figure | Concord CRM | Frappe CRM |
|---|---|---|
| Price from | $11/mo | $5/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · CRM Software | 7.8 (#149) | 9.4 (#7) |
| Email sync | Yes | Yes |
| Free plan | No | Yes |
| Integrations | The product describes integrations with Zapier, Twilio, Google Calendar, Outlook Calendar, Gmail, and Microsoft services. | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. |
| Purpose | Concord CRM is a self-hosted deals management CRM intended to help businesses manage sales pipelines and close deals. | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. |
| Visual sales pipeline | Yes | Yes |
| Support | Both licenses include six months of email support, and the maker says support can be renewed after that period. | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. |
Plans
Concord CRM
- Hosted solution$11 a month
- Regular License$64, paid once
- Extended License$390, paid once
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
In their own words
Concord CRM
Concord CRM has no write-up on Specifiction yet; its figures are above.
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.