Concourse vs EAB Navigate360

Concourse is a cloud-based web platform for creating, revising, auditing, and discovering syllabi in higher education. It is designed for faculty, staff, administrators, and students. Tiered institutional, intermediate, and course templates let institutions share standard information and update it across courses. Permissions can be assigned to groups or individuals at system, school, department, or syllabus level. Reports cover access, utilization, and section-level content, with filters for narrowing results. A central repository preserves past syllabi for students and accrediting bodies and can display them to prospective students. Concourse accepts feeds from student information systems and catalogs, supports single sign-on, and connects through learning management systems using LTI 1.3. The Starter edition is upload-based and includes a searchable public archive plus core compliance and access reporting. The maker states that it meets WCAG 2.1 AA and Revised Section 508 standards. Starter pricing begins at $2,000 a year, based on full-time equivalent enrollment, including implementation and maintenance.

EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.