Condens vs Glean.ly
Condens
condens.ioGlean.ly
glean.lySide by side
| Figure | Condens | Glean.ly |
|---|---|---|
| Price from | €13.75/mo | £1.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · UX Research Software | 8.3 (#4) | 8.3 (#5) |
| Spec score · User Research Repositories Software | 8.3 (#4) | 8.4 (#2) |
| Headquarters | Munich, Germany | Farmborough, Bath, England, United Kingdom |
| Product | Condens is a UX research repository and AI analysis platform for bringing customer knowledge together and turning research into evidence-backed insights. | Glean.ly describes itself as a searchable research repository for sharing knowledge across an organisation. |
| Security | Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA. | The security page says data is encrypted in transit and at rest, with daily backups encrypted using AES-256. |
| Support | Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise. | The help center offers live chat, meeting booking, and a community Slack channel. |
Plans
Condens
- Lite€15 a month
- Lite (annual)€165 a year
- Business€500 a month
- EnterprisePriced on request
Glean.ly
- Self-serve£18 a year
- Self-serve£22 a month
- Fully managed service£50 a month
In their own words
Condens
Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.