Skip to content
SPECIFICTION
Get listed

Condens

condens.io

From €13.75/mo Free trial WebAPI
Visit condens.io
Spec score 8.3 #3 of 33 in AI User Research Tools

What it is

Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.

Spec sheet

Product
Condens is a UX research repository and AI analysis platform for bringing customer knowledge together and turning research into evidence-backed insights.Read 7 Oct 2026 · condens.io
Trial
The pricing page offers a 15-day free trial without requiring payment information; after the trial, an unpaid workspace becomes read-only.Read 7 Oct 2026 · condens.io
Integrations
The site names Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams among tools that can exchange data or insights with Condens.Read 7 Oct 2026 · condens.io
Security
Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA.Read 7 Oct 2026 · condens.io
Support
Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise.Read 7 Oct 2026 · condens.io
Headquarters
Munich, GermanyRead 28 Sep 2026 · condens.io
AI
Condens AI generates evidence-backed answers from customer research data and leaves users in control of outputs.Read 7 Oct 2026 · condens.io
AI connections
Business includes ChatGPT and Claude connections, while Enterprise lists Condens API and connections to custom and internal LLMs.Read 7 Oct 2026 · condens.io
Analysis
Researchers can connect raw data to findings in a split view, with each insight linked to its source evidence.Read 7 Oct 2026 · condens.io
Data handling
The company says uploaded data remains the customer’s, is not used to train AI models for other customers, and can be hosted on US or EU servers.Read 7 Oct 2026 · condens.io
Encryption and backups
Condens says data is encrypted in transit with TLS and at rest with AES-256, with encrypted daily database backups retained for up to 60 days.Read 7 Oct 2026 · condens.io
Free access
The company says aspiring researchers and people conducting research as part of their education can use Condens for free.Read 7 Oct 2026 · condens.io
Media sharing
Users can create clips and highlight reels from transcripts and share them through browser links without requiring audience logins.Read 7 Oct 2026 · condens.io
Research repository
The platform centralizes research and lets teams search across their work to find patterns and existing answers.Read 7 Oct 2026 · condens.io
Transcription
Condens transcribes recordings with timestamps, speaker recognition and support for more than 85 languages.Read 7 Oct 2026 · condens.io

Plans and prices

Lite €15 a month From 15€ /month; or 165€/year (1 month free) 1 Contributor included · Additional Contributors 15€/month · Unlimited projects, transcription and file storage · 1 folder · 25 cross-project participant profiles Read 7 Oct 2026 · condens.io
Lite (annual) €165 a year 165€/year (1 month free) 1 Contributor included · Additional Contributors 15€/month · Unlimited projects, transcription and file storage · 1 folder · 25 cross-project participant profiles Read 7 Oct 2026 · condens.io
Business €500 a month From 500€ /month, paid yearly (6.000€/year) 5 Contributors included · Unlimited Viewers · Additional Contributors 85€/month · Unlimited projects, transcription, storage and participant profiles · Slack & Teams AI search and SSO & HIPAA are add-ons Read 7 Oct 2026 · condens.io
Enterprise Priced on request Contact us for more information Minimum 5 Contributors · Unlimited Viewers · Custom pricing · Advanced anonymization and permissions · API · SSO & HIPAA included · Custom terms, SLAs and retention policies Read 7 Oct 2026 · condens.io

Every Condens plan and price →

Strong points and limits

Strong points

  • Centralized, searchable research repository
  • AI answers remain under user control
  • Transcription supports more than 85 languages
  • Shareable clips require no audience login
  • Cloud web and API access

Limits

  • Unpaid workspaces become read-only after trial
  • Additional contributors cost extra on listed plans

Who it suits

It suits UX research teams that need a searchable repository, transcript-based analysis and evidence-linked findings. Students and aspiring researchers may qualify for the stated free access.

Verdict

Condens combines repository, transcription, AI analysis and integrations for research teams. Review plan limits, add-on pricing and post-trial access before selecting a tier.

Where Specifiction places it

Alternatives to CondensAll alternatives →