Condens vs Maze
Condens
condens.io
Maze
maze.coSide by side
| Figure | Condens | Maze |
|---|---|---|
| Price from | €13.75/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · AI User Research Tools | 8.3 (#3) | 9.0 (#1) |
| Spec score · UX Research Software | 8.3 (#4) | 9.0 (#1) |
| Spec score · User Experience Software | 8.3 (#9) | 9.0 (#4) |
| Headquarters | Munich, Germany | London, United Kingdom |
| Integrations | The site names Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams among tools that can exchange data or insights with Condens. | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. |
| Product | Condens is a UX research repository and AI analysis platform for bringing customer knowledge together and turning research into evidence-backed insights. | Maze is a user and market research platform for running studies and bringing research findings into team decisions. |
| Security | Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA. | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. |
| Support | Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise. | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. |
| Trial | The pricing page offers a 15-day free trial without requiring payment information; after the trial, an unpaid workspace becomes read-only. | New users get a 30-day free trial without a credit card; the trial ends after 30 days or after 3 studies, whichever comes first. |
Plans
Condens
- Lite€15 a month
- Lite (annual)€165 a year
- Business€500 a month
- EnterprisePriced on request
In their own words
Condens
Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.