Tech riderRev. 1 Oct 2026
InsightLab
- 1Runs onWeb
- 2CostsFree plan · free trial · paid from $15/mo
- 3AI synthesisYes
- 4Participant recruitmentboth
- 5Moderated interviewsNo
- 6Unmoderated studiesYes
- 7Interview transcriptionYes
- 8Study typesevaluative research, generative research, continuous research, AI-powered interviews, surveys, focus groups
8 lines stated Written from the maker's own pages: getinsightlab.com
Overview
InsightLab is ranked #3 of 33 in AI user research tools on Specifiction. It runs on Web. There is a free plan. A free trial is offered. Paid plans start at $15/mo.
InsightLab plans and pricing
All plansFree Free per month 100 tickets/month · Intercom, Zendesk and CSV import · basic charts and reports · scheduled Email and Slack reporting getinsightlab.com · 1 Oct 2026
Basic plan $15/mo per month (for individuals) 1000 lines of open ended survey responses · 25 hours of audio/month · 300 AI-Powered Interviews/month · focus groups up to 10 people getinsightlab.com · 1 Oct 2026
Basic plan $15/mo per month 1000 tickets/month · Intercom, Zendesk and CSV import · basic charts and reports · automated Email and Slack reporting · Email Support getinsightlab.com · 1 Oct 2026
Business plan $49/mo per month 5000 lines of open ended survey responses · 50 hours of audio/month · 1000 AI-Powered Interviews/month · focus groups up to 10 people getinsightlab.com · 1 Oct 2026
Business plan $49/mo per month 10,000 tickets/month · Intercom, Zendesk and CSV import · advanced charts and reports · customizable Email and Slack reporting · Priority Email Support getinsightlab.com · 1 Oct 2026
Enterprise plan Not published Unlimited open-ended response analysis · unlimited AI-Powered Interviews · panel participant recruitment · multiple project workspaces getinsightlab.com · 1 Oct 2026
Compared on AI user research tools
- Free plan
- Nogetinsightlab.com
- Paid from
- $15/mogetinsightlab.com
- AI synthesis
- Yesgetinsightlab.com
- Participant recruitment
- bothgetinsightlab.com
- Moderated interviews
- Nogetinsightlab.com
- Unmoderated studies
- Yesgetinsightlab.com
- Interview transcription
- Yesgetinsightlab.com
- Study types
- evaluative research, generative research, continuous research, AI-powered interviews, surveys, focus groupsgetinsightlab.com
Facts
- Product purpose
- InsightLab analyzes qualitative data from conversations and surveys to help teams find insights.getinsightlab.com · 1 Oct 2026
- AI interviews
- The platform uses digital research agents to conduct qualitative interviews with follow-up questions.getinsightlab.com · 1 Oct 2026
- Data types
- Users can analyze surveys, user interviews, customer touchpoints, sales calls, audio recordings and video recordings.getinsightlab.com · 1 Oct 2026
- Thematic analysis
- InsightLab can auto-generate themes, let users customize coding, and allow theme boards to be edited and exported.getinsightlab.com · 1 Oct 2026
- Languages
- InsightLab says its surveys can speak and analyze 70 different languages through text or voice.getinsightlab.com · 1 Oct 2026
- Querying
- Users can upload audio, video and transcripts, ask questions about the dataset, and receive references and clips from the original data.getinsightlab.com · 1 Oct 2026
- Pipeline imports
- Insight Pipelines import Intercom and Zendesk tickets, Reddit, surveys and other data, with CSV import also listed on pricing.getinsightlab.com · 1 Oct 2026
- Reporting integrations
- Insight Pipelines can send recurring reports to email or Slack.getinsightlab.com · 1 Oct 2026
- Semantic bucketing
- The pipeline organizes feedback by topic rather than keyword and supports custom buckets based on examples and descriptions.getinsightlab.com · 1 Oct 2026
- Security
- InsightLab says customer data is securely stored on SOC2 and ISO 27001 certified servers.getinsightlab.com · 1 Oct 2026
- Data ownership
- InsightLab says customer data belongs to the customer and is never sold or used to train AI models.getinsightlab.com · 1 Oct 2026
- Support
- The plans include email support, priority email support, or personalized and priority service depending on the plan.getinsightlab.com · 1 Oct 2026
- Target users
- InsightLab says it is for product managers, insight teams, startups, researchers and agencies seeking consumer insights.getinsightlab.com · 1 Oct 2026
- Cancel-flow installation
- InsightLab says its cancel flow can be embedded in an app in less than five minutes.getinsightlab.com · 1 Oct 2026
- Company mission
- InsightLab's stated mission is to help people invent things that matter by enabling qualitative user research at scale.getinsightlab.com · 1 Oct 2026
Company
- Headquarters
- Vancouver, Canadagetinsightlab.com · 28 Sept 2026
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Where it ranks on Specifiction
Is InsightLab yours?
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Sources
- getinsightlab.com· checked 1 Oct 2026
- getinsightlab.com/company· checked 1 Oct 2026
- getinsightlab.com/faq· checked 1 Oct 2026
- getinsightlab.com/insight-pipeline· checked 1 Oct 2026
- getinsightlab.com/pricing· checked 1 Oct 2026
- getinsightlab.com/cancel-flows· checked 1 Oct 2026
- getinsightlab.com/pipeline-pricing· checked 1 Oct 2026