Condens vs Great Question
Condens
condens.io
Great Question
greatquestion.comSide by side
| Figure | Condens | Great Question |
|---|---|---|
| Price from | €13.75/mo | $107.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · AI User Research Tools | 8.3 (#3) | 8.1 (#8) |
| Spec score · UX Research Software | 8.3 (#4) | 8.1 (#9) |
| Spec score · User Research Repositories Software | 8.3 (#4) | 8.1 (#5) |
| Spec score · User Experience Software | 8.3 (#9) | 8.0 (#12) |
| Headquarters | Munich, Germany | Oakland, California, United States |
| Integrations | The site names Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams among tools that can exchange data or insights with Condens. | The integrations page lists Zoom, Salesforce, Slack, Figma, Google Workspace, Snowflake, Databricks, Qualtrics, Tremendous, an API, and MCP, among 20+ native integrations. |
| Security | Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA. | The company says it completed a SOC 2 Type II examination, is built to be GDPR compliant, encrypts data in transit with TLS and at rest with AES-256, and hosts infrastructure on AWS in the US East region. |
| Support | Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise. | Self-serve includes help center and email support listed as 24/6; Enterprise includes a Customer Success Manager and SLAs. |
Plans
Condens
- Lite€15 a month
- Lite (annual)€165 a year
- Business€500 a month
- EnterprisePriced on request
Great Question
- Self-serve$129 a month
- Self-serve (annual)$1,290 a year
- EnterprisePriced on request
In their own words
Condens
Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.
Great Question
Great Question has no write-up on Specifiction yet; its figures are above.