Condens vs MUiQ

Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.

MUiQ is MeasuringU’s UX research platform for running usability studies, surveys, and other research methods. It supports task-based usability studies, card sorts, tree tests, click tests, website intercepts, Kano studies, and Max-Diff or conjoint studies. Researchers can review results using real-time dashboards, confidence intervals, p-values, cross-tabs, and custom graphs. Studies can be launched to online panels, and website intercepts and feedback tabs are available for recruitment. The platform offers API integration and Excel, Sheets, and CSV outputs. Recordings can be disabled to protect sensitive user information and downloaded for distribution. Some desktop web-task studies that capture URL paths, clicks, or video require Chrome or Firefox and typically the MUiQ browser extension. Mobile app studies do not require SDK integration: participants follow text or image task instructions, record their screen, and upload it. Platform Access costs $59,980 per year and includes five seats, unlimited concurrent studies, unlimited participant collection, and feature customization. Ongoing technical support, live onboarding, training, and multi-language study support are included.