Condens vs Qualitati

Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.

Qualitati is a web-based qualitative research platform for universities and research companies. Its AI moderator runs text or voice interviews and adapts follow-up questions to each participant. Live AI-moderated focus groups can probe responses, invite quieter participants, check consensus, and counter groupthink; synthetic groups are available for exploratory research. Conversational surveys use AI follow-ups and branching logic and are unlimited across pricing tiers. For analysis, ThemeLens can process up to 100 transcripts at once and synthesize themes with quotes tied to participants. The QDA Workspace supports inductive and deductive coding, codebook generation, and theme visualization. Voice Analytics extracts acoustic features such as pitch, loudness variability, speech rate, and voice quality, then generates managerial insights. Listed interview languages include English, Chinese, French, Norwegian, Dutch, German, Spanish, Portuguese, Japanese, and Arabic. The site says transcription uses ElevenLabs Scribe v2 in each listed language, including Mandarin. Plans range from a free tier with 30 monthly credits to paid plans from €9 per month; Team costs €99 per month, while Organizations pricing is custom. The site advertises GDPR safeguards and 256-bit encryption.