Condens vs reOS
Condens
condens.io
reOS
reos.aiSide by side
| Figure | Condens | reOS |
|---|---|---|
| Price from | €13.75/mo | $49.17/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 7 |
| Spec score · AI User Research Tools | 8.3 (#3) | 7.4 (#22) |
| Integrations | The site names Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams among tools that can exchange data or insights with Condens. | Listed integrations include Gong, Intercom, Front, Slack, Google Meet, Zoom, Microsoft Teams, Linear, Jira, GitHub, HubSpot, Salesforce, Snowflake, Google Calendar, Google Drive, OneDrive, SharePoint, Prolific and Tremendous; Zendesk is marked coming soon. |
| Product | Condens is a UX research repository and AI analysis platform for bringing customer knowledge together and turning research into evidence-backed insights. | reOS is a customer research platform for planning studies, conducting interviews, analyzing feedback and tracing insights to their sources. |
| Security | Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA. | The trust center lists SOC 2 Type II, ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certifications, plus GDPR compliance. |
| Support | Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise. | Pricing lists standard support on Researcher and Team, priority support on Scale, and dedicated support on Enterprise. |
Plans
Condens
- Lite€15 a month
- Lite (annual)€165 a year
- Business€500 a month
- EnterprisePriced on request
reOS
- Researcher$59 a month
- Team$249 a month
- Researcher (yearly billing)$590 a year
- Scale$999 a month
- Team (yearly billing)$2,490 a year
- Scale (yearly billing)$9,990 a year
- EnterprisePriced on request
In their own words
Condens
Condens is a UX research repository and AI analysis platform for centralizing customer knowledge and producing evidence-backed insights. Teams can search research for patterns and existing answers, while a split view connects raw data to findings and links each insight to source evidence. Condens AI generates answers from research data while leaving users in control of outputs. Recordings are transcribed with timestamps, speaker recognition and support for more than 85 languages. Users can create transcript clips and highlight reels and share them through browser links without audience logins. Condens runs in the cloud on web and through an API, with named connections for Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams. Business includes ChatGPT and Claude connections; Enterprise lists custom and internal LLM connections. Lite starts at €15 a month, with a 15-day trial. Condens states that aspiring researchers and educational researchers can use it free.