Conduent HSP Payer Suite vs Duck Creek Claims
Conduent HSP Payer Suite
conduent.comDuck Creek Claims
duckcreek.comSide by side
| Figure | Conduent HSP Payer Suite | Duck Creek Claims |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Insurance Claims Management | 7.3 (#5) | 7.6 (#3) |
| Delivery | HSP is delivered via SaaS, BPaaS or on-premise and provides a web-enabled experience without local installs. | Duck Creek OnDemand is described as a SaaS platform delivered with Microsoft Azure through a shared security responsibility model. |
| Integrations | Conduent says HSP has extensive APIs and a web service catalog for integration into enterprise environments. | The claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing. |
| Purpose | HSP is a core administrative processing system designed to simplify claims management across lines of business. | Duck Creek Claims is P&C insurance claims management software designed to accelerate resolution, improve accuracy, and strengthen operational control. |
| Scale | Conduent says HSP supports more than 25 million members and processes 75 million claims annually. | Duck Creek says the system has processed over 30 million claims through OnDemand and has scaled to more than 60,000 claims per day during a catastrophe event. |
| Support | Conduent says every HSP client receives dedicated implementation and account support. | The Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems. |
Plans
Conduent HSP Payer Suite
- Conduent HSP Payer SuitePriced on request
In their own words
Conduent HSP Payer Suite
Conduent HSP Payer Suite is a core administrative processing system for health plans, with claims management spanning Medicaid Managed Care, Medicare Advantage, commercial, dental, vision, TPA, behavioral health, and Health Exchange plans. Its claims lifecycle includes capture, scrubbing, adjudication, and payment distribution, with event tracking, letter generation, and compliance tools. The suite also offers pre-configured workflows such as Medicare Advantage “MA in a Box,” a rules engine, portals, and reporting. Conduent says HSP achieves 85–95% auto-adjudication and 99% financial accuracy. Delivery options are SaaS, BPaaS, or on-premise, with a web-enabled experience that does not require local installs. APIs and a web service catalog support enterprise integration; data views are de-normalized, and document tools cover imaging, indexing, and attachment storage. Conduent says the platform supports more than 25 million members and processes 75 million claims annually. Each client receives dedicated implementation and account support. Pricing is available by contacting Conduent; the product page does not list a price.
Duck Creek Claims
Duck Creek Claims has no write-up on Specifiction yet; its figures are above.