Conecto vs Desku AI Chatbot Builder
Conecto
conecto.chat
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | Conecto | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $25/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 8 | 8 |
| Spec score · Chatbot Builders | 8.2 (#99) | 9.1 (#10) |
| Deployment channels | website | multichannel |
| Free plan | Yes | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | Chat lists integrations including Shopify, WooCommerce, BigCommerce, Shopware, Centra, Stripe, HubSpot, Slack, Zendesk, Notion, Google Drive, GitHub and Linear. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Security | The privacy policy describes safeguards including transport encryption, access controls, role-based permissions, credential protection, logging, monitoring and data minimization. | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. |
| Paid from | 25 | 39 |
| Support | Conecto says it usually replies to contact requests within one business day. | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. |
| Visual flow builder | Yes | Yes |
Plans
Conecto
- FreeFree
- Lite$25 a month
- Scale$65 a month
- Max$215 a month
- Chat FreeFree
- Chat Lite$25 a month
- Chat Scale$65 a month
- Chat Max$215 a month
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.