Confluence vs Paligo
Confluence
atlassian.com
Paligo
paligo.netSide by side
| Figure | Confluence | Paligo |
|---|---|---|
| Price from | $5.42/mo | $416.67/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 6 |
| Spec score · Knowledge base software | 9.4 (#2) | 8.9 (#9) |
| Publishing audience | both | Paligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content. |
| Collaboration | Teams can edit content in real time, comment inline or on pages, and receive notifications when teammates are tagged or assigned tasks. | Authors, contributors and reviewers work through role-based workflows, assignments, comments and review interfaces. |
| Custom domain | Yes | Yes |
| Encryption | Confluence encrypts data in transit with TLS 1.2 or later with perfect forward secrecy and uses AES-256 full-disk encryption at rest. | The service states that communications and stored data use AES-256 encryption with TLS 1.2 for transit. |
| Founded | 2002 | 2015 |
| Free plan | Yes | No |
| Headquarters | Sydney, Australia | Solna, Sweden |
| App integrations | Confluence integrates with other apps teams already use | Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others. |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues. |
Plans
Confluence
- FreeFree
- Standard$5.42 a month
- Premium$10.44 a month
- EnterprisePriced on request
Paligo
- Business$15,000 a year
- Nexus Portal$5,000 a year
- Nexus Portal free tierFree
- Nexus Answers$6,000 a year
- Nexus Answers free tierFree
- EnterprisePriced on request
In their own words
Confluence
Confluence is Atlassian's workspace for knowledge management and project collaboration, with pages, whiteboards, databases and Loom video messaging. Teams can edit content together in real time, comment, and receive notifications when tagged or assigned tasks. Its Jira connection links project tracking with documentation planning, and whiteboards can turn ideas into Jira work. View-only pages can be shared publicly; version history, content analytics and app integrations are also available. Rovo can turn content into timelines, charts, maps, slides and prototypes, while its connectors bring knowledge from services including Google Drive, Slack, Salesforce, GitHub, Microsoft Teams and SharePoint into AI search and workflows. Cloud products are hosted, while Data Center products can run on infrastructure of your choice. The Free plan supports up to 10 users, includes 2 GB of storage and allows three active whiteboards per user. Confluence is available on web, Android, iOS and as self-hosted software. Pricing starts at $5.42/user/mo, and a 7-day trial is listed.
Paligo
Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.