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Paligo

paligo.net

From $416.67/mo Free plan WebAPI
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Spec score 8.9 #9 of 138 in Knowledge base software

What it is

Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.

Spec sheet

What it does
Paligo is a cloud-based component content management system for authoring, managing, translating and publishing technical documentation and knowledge assets.Read 14 Oct 2026 · paligo.net
Product
Paligo is a cloud-based component content management system for authoring, managing, translating, and publishing technical documentation and knowledge assets.Read 29 Sep 2026 · paligo.net
Audience
Paligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content.Read 29 Sep 2026 · paligo.net
Free plan
NoRead 20 Sep 2026 · paligo.net
API
Paligo offers a REST API for connecting external applications and automating tasks.Read 29 Sep 2026 · paligo.net
Integrations
Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others.Read 14 Oct 2026 · paligo.net
Support
Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues.Read 29 Sep 2026 · paligo.net
Headquarters
Solna, SwedenRead 28 Sep 2026 · paligo.net
Founded
2015Read 28 Sep 2026 · paligo.net
AI data use
Paligo states that customer data, AI inputs, and AI outputs are not used to train third-party AI models.Read 29 Sep 2026 · paligo.net
API authentication
API keys are created in My Profile by administrators, and each external application needs its own key.Read 14 Oct 2026 · docs.paligo.net
API documentation depth
The API documentation describes folders, documents, images, publishing settings, productions, imports and key-management procedures, but names no SDK.Read 14 Oct 2026 · docs.paligo.net
Authentication
Multi-factor authentication is available to all users; Enterprise supports centrally enforced MFA and SAML 2.0 single sign-on.Read 29 Sep 2026 · paligo.net
Collaboration
Authors, contributors and reviewers work through role-based workflows, assignments, comments and review interfaces.Read 14 Oct 2026 · paligo.net
Company profile
LinkedIn lists Paligo as a privately held software-development company headquartered in Solna, Stockholm, with 51–200 employees and a 2015 founding year.Read 14 Oct 2026 · linkedin.com
Company scale in 2023
The April 2023 press release reported more than 100 employees, 450-plus enterprise and mid-market customers, and offices in Sweden, Ireland and the United States.Read 14 Oct 2026 · paligo.net
Content reuse
Topics, publications, text fragments, list items, variables, images and conditional content can be reused across outputs.Read 14 Oct 2026 · docs.paligo.net
Custom domain
YesRead 20 Sep 2026 · paligo.net
Encryption
The service states that communications and stored data use AES-256 encryption with TLS 1.2 for transit.Read 14 Oct 2026 · paligo.net
Enterprise integrations
Salesforce, ServiceNow, Fluid Topics, Coveo, Zoomin and MathType are listed as Enterprise-only integrations.Read 14 Oct 2026 · paligo.net
Funding and ownership
A dated press release says GRO invested $29 million in April 2023, became a minority investor, and Alfvén & Didrikson followed on its investment.Read 14 Oct 2026 · paligo.net
Hosting and encryption
Paligo says its services run on AWS data centers in the United States, Japan, or the European Union, and that service data is encrypted at rest with AES-256 and in transit with TLS.Read 29 Sep 2026 · paligo.net
Hosting locality
Paligo runs on AWS and offers data-locality choices in the United States, Japan and the European Union.Read 14 Oct 2026 · paligo.net
Incident support
Enterprise urgent incidents target a two-hour response, high-priority incidents four hours, and include a 24/7 emergency phone number.Read 14 Oct 2026 · paligo.net
Installation model
Paligo is presented as a cloud SaaS product that requires no local installation or deployment.Read 14 Oct 2026 · paligo.net
Integration limit
Paligo documentation states a 500 MB upper upload-file limit for upload integrations, except GitHub, which has a 100 MB limit; the general limit can be raised on request.Read 29 Sep 2026 · docs.paligo.net
Licence
Paligo's legal terms describe an online CCMS SaaS and exclude Paligo source code and internal technical solutions from customer data export.Read 14 Oct 2026 · paligo.net
Limit: Reddit data-loss complaints
A Reddit poster alleged that automatic structure fixing can delete content, undo is unreliable and the source view is not valid DocBook XML.Read 14 Oct 2026 · reddit.com
Limit: Reddit usability and latency
The same Reddit discussion alleged unreliable keyboard shortcuts, difficult file management and topic loads exceeding 20 seconds.Read 14 Oct 2026 · reddit.com
Limit: TrustRadius editor performance
A TrustRadius reviewer reported lag on long topics, review-beta problems with code callouts and inability to edit uploaded CSS or JavaScript inside Paligo.Read 14 Oct 2026 · trustradius.com
Limit: TrustRadius missing extensibility
A TrustRadius reviewer said Paligo lacked custom GPT and MCP-server options for their workflows.Read 14 Oct 2026 · trustradius.com
Notable news: August 2026 release
The August 2026 release added AI Assistant improvements, read-only document sharing, richer layout filtering and detailed PDF-generation progress reporting.Read 14 Oct 2026 · docs.paligo.net
Notable news: January 2026 editor
The January 2026 release introduced a phased beta rollout of the Next-Gen Editor while retaining the classic editor during beta.Read 14 Oct 2026 · docs.paligo.net
Praise: G2 usability and reuse
G2 reviewers repeatedly praise the intuitive cloud workflow, content reuse, variables, cross-references, localization and customer support.Read 14 Oct 2026 · g2.com
Praise: TrustRadius publishing efficiency
A TrustRadius reviewer reported a 98% reduction in document development and publishing time after adopting reuse and revision tracking.Read 14 Oct 2026 · trustradius.com
Praise: TrustRadius reuse and support
TrustRadius summarizes repeated praise for content reuse, user-friendly interfaces and responsive customer support.Read 14 Oct 2026 · trustradius.com
Publishing
Paligo can publish content to PDF, HTML5, eLearning, and GitHub Flavored Markdown.Read 29 Sep 2026 · paligo.net
Publishing outputs
Paligo can publish HTML5, PDF, eLearning and knowledge-base outputs from the same source.Read 14 Oct 2026 · paligo.net
Rating on G2
4.6 out of 5 from 57 reviewsRead 14 Oct 2026 · g2.com
Rating on TrustRadius
8.7 out of 10 from 43 reviews and ratingsRead 14 Oct 2026 · trustradius.com
REST API
The public REST API can list and update content, upload images, start imports and publications, list publishing settings and download production outputs.Read 14 Oct 2026 · docs.paligo.net
Security certification
Paligo states that its information-security management system complies with ISO 27001:2022.Read 14 Oct 2026 · paligo.net
Security testing
Paligo reports scheduled vulnerability scanning, OWASP and CVE detection, and regular independent penetration tests.Read 14 Oct 2026 · paligo.net
Structured authoring
Paligo uses a customized DocBook content model that validates content structure and organizes publications from topics, elements and components.Read 14 Oct 2026 · docs.paligo.net
System requirements
Paligo works on modern browsers and major operating systems, but officially supports current Chromium-based Google Chrome and Microsoft Edge.Read 14 Oct 2026 · docs.paligo.net
Translation management
Paligo includes translation workflows, a translation editor, XLIFF support and integrations with translation providers.Read 14 Oct 2026 · paligo.net
Version control
The CCMS provides revision history, rollback, branching and workflow status management.Read 14 Oct 2026 · paligo.net

Plans and prices

Business $15,000 a year Annual subscription, per-author licensing 2 authors · 2 languages · up to 10 contributors or reviewers total · 10 GB storage per author · standard support Read 14 Oct 2026 · paligo.net
Nexus Portal $5,000 a year Annual subscription, tiered by monthly requests volume Faceted search · analytics · one-click publishing · custom domain · multiple portals · automatic scaling · free trial Read 14 Oct 2026 · paligo.net
Nexus Portal free tier Free Limited monthly requests Read 20 Sep 2026 · paligo.net
Nexus Answers $6,000 a year Priced per answer with volume tiers Grounded answers with citations · branded widget · embeds including Zendesk · AI analytics · free trial Read 14 Oct 2026 · paligo.net
Nexus Answers free tier Free Limited volume of answers Read 20 Sep 2026 · paligo.net
Enterprise Priced on request Custom annual subscription Up to 8 authors · unlimited contributors · unlimited languages · at least 500 GB storage · SSO · advanced permissions · SLA and priority support Read 14 Oct 2026 · paligo.net

Every Paligo plan and price →

Strong points and limits

Strong points

  • Publishes to PDF, HTML5, eLearning, and Markdown
  • Supports reuse, version branching, and revision history
  • States ISO 27001:2022 certification
  • Provides MFA to all users
  • Business includes two authors and two languages

Limits

  • Business starts at $15,000 a year
  • No free plan
  • GitHub upload integrations have a 100 MB limit
  • Some integrations may require a separate subscription

Who it suits

Paligo suits organizations that manage technical documentation, policies, procedures, or knowledge content across teams and languages. Its structured authoring, publishing formats, and integrations may suit software, manufacturing, and regulated industries.

Verdict

Paligo provides structured content management and multiple publishing outputs for documentation teams. Business has a stated annual starting price and author licensing; a free trial is available, but there is no free plan.

Where Specifiction places it

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