ConnectWise RMM vs IT Glue
ConnectWise RMM
connectwise.com
IT Glue
itglue.comSide by side
| Figure | ConnectWise RMM | IT Glue |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Managed Service Provider Software | 6.3 (#22) | 8.1 (#8) |
| Headquarters | Tampa, Florida, USA | Vancouver, British Columbia, Canada |
Plans
ConnectWise RMM
- EssentialsPriced on request
- ProPriced on request
- PremiumPriced on request
In their own words
ConnectWise RMM
ConnectWise RMM has no write-up on Specifiction yet; its figures are above.
IT Glue
IT Glue is a structured documentation platform for IT service providers and IT teams. It organizes technical information in a documentation framework and links related records through relationship mapping. Password management provides an integrated vault, immutable audit trail, version control, and rollback. AI-powered automation can capture clicks and keystrokes to create step-by-step standard operating procedures. IT Glue lists more than 60 native integrations across PSA, RMM, BDR, and other platforms, plus a public API for custom integrations. Examples include ConnectWise Manage, Autotask PSA, Kaseya BMS, ServiceNow, Ninja RMM, and Microsoft 365. iOS and Android apps support password editing and viewing configurations, locations, contacts, and flexible assets. The SaaS product has no on-premises version. Basic costs $29 a month, Select $38 a month, and Enterprise $44 a month per user on a 36-month term; each listed plan requires five users and a one-time onboarding fee.