ConnectWise RMM vs IT Portal
ConnectWise RMM
connectwise.com
IT Portal
itportal.comSide by side
| Figure | ConnectWise RMM | IT Portal |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 11 |
| Spec score · Managed Service Provider Software | 6.3 (#22) | 8.0 (#11) |
| Headquarters | Tampa, Florida, USA | Lakeland, Florida, United States |
Plans
ConnectWise RMM
- EssentialsPriced on request
- ProPriced on request
- PremiumPriced on request
IT Portal
- Cloud — annual billingPriced on request
- Cloud — 51–100 users$14 a month
- On Premises — 51–100 users$14 a month
- Cloud — 20–35 users$20 a month
- On Premises — 20–35 users$20 a month
- Cloud — 36–50 users$700 a month
- On Premises — 36–50 users$700 a month
- Cloud — 100–125 users$1,400 a month
- On Premises — 100–125 users$1,400 a month
- Cloud — 126+ usersPriced on request
In their own words
ConnectWise RMM
ConnectWise RMM has no write-up on Specifiction yet; its figures are above.
IT Portal
IT Portal stores and manages IT infrastructure documentation, technical data, passwords, configurations, and knowledge bases in cloud or on-premises deployments. Information can be organized by sites, facilities, cabinets, and IP networks, with a Synopsis View dashboard, relationship mapping, and expiration alerts. Centralized password management is integrated with the documentation system. Open API 3.0 supports bulk reads and writes for portal objects, files, credentials, and relationships, and API access is included in every plan. The maker lists more than 40 integrations, including ConnectWise, Autotask, HaloPSA, NinjaOne, Kaseya, Atera, Microsoft 365, Active Directory, Auvik, and VMware vSphere. Security listings include two-factor authentication, audit trails, granular object-level permissions, AES-256 encryption, and SOC 2 compliance. iOS and Android apps support viewing, editing, and updating documentation. Pricing starts at $9/user/mo; there is no free plan or free trial.