Consensus Cloud Fax vs NTT Cloud Fax
Consensus Cloud Fax
consensus.comNTT Cloud Fax
services.global.nttSide by side
| Figure | Consensus Cloud Fax | NTT Cloud Fax |
|---|---|---|
| Price from | $18.99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Online Fax Services | 9.1 (#5) | 8.0 (#43) |
| Spec score · Online fax services | 8.9 (#12) | 8.0 (#48) |
| Inbound faxing | Yes | Incoming faxes arrive as PDF email attachments and the service detects T.38 and T.30 fax protocols automatically. |
| International faxing | Yes | Yes |
| Rating on G2 | eFax Online Fax Service is rated 4.5 out of 5 from 233 reviews. | G2's online fax category reports 4.31 out of 5 from all submitted category ratings across 91 products; NTT Cloud Fax is not among the highlighted products on that page. |
| Security | eFax Corporate states that transmissions use TLS 1.2, stored files use AES 256-bit encryption, and audit trails support regulated workflows. | NTT recommends enabling TLS encryption on the SMTP connector between the customer email solution and Cloud Fax. |
| Users included | 1 | 5 |
| Virtual fax number | Yes | Yes |
| What it does | Consensus Cloud Fax, marketed as eFax and eFax Corporate, sends and receives faxes through web, email, mobile and API channels without on-premises fax machines. | NTT Cloud Fax handles inbound and outbound faxes and delivers them through email attachments for management and archiving. |
Plans
Consensus Cloud Fax
- Business$39.99 a month
- Personal$18.99 a month
- CorporatePriced on request
NTT Cloud Fax
- Cloud Fax Service - Per LinePrice not published
- Cloud Fax Service - Additional UserPrice not published
- Outbound faxes - Pay-as-you-goPriced on request
- Pay-as-you-go outbound faxPriced on request
In their own words
Consensus Cloud Fax
Consensus Cloud Fax has no write-up on Specifiction yet; its figures are above.
NTT Cloud Fax
NTT Cloud Fax is a paid web service that gives organizations a virtual fax number and handles inbound and outbound faxes through email. Users can send documents as email attachments, in the message body, or both, and receive incoming faxes as PDF attachments. Supported outgoing files include DOC, PDF, XLS, PPT, and TXT, with notices for successful or failed delivery. The service works with Microsoft Exchange or Gmail through an SMTP connector and does not support analogue fax devices. Incoming handling detects T.38 and T.30 protocols. Each line includes five outgoing fax email addresses by default; fax blasting, junk faxing, spam, broadcast fax, and other high-volume sending are prohibited. Listed destinations include the United States, United Kingdom, Australia, Canada, and Japan, while other destinations are charged per minute. NTT describes AES-256 encryption for personal data stored at rest longer than one hour and redundant high-availability clusters with stateful failover. Support is available in English 24/7 for elements under NTT control. Pricing is on request, with monthly line charges and per-minute overage billing.