Contractor+ vs mHelpDesk
Contractor+
contractorplus.appmHelpDesk
mhelpdesk.comSide by side
| Figure | Contractor+ | mHelpDesk |
|---|---|---|
| Price from | $29/mo | $169/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Plumbing Software | 9.4 (#1) | 8.8 (#3) |
| Spec score · Construction invoicing software | 9.3 (#1) | 8.5 (#7) |
| Documentation | The help center is organized into CRM, team management, estimates and invoices, payments, jobs, reporting, integrations, customization, subscriptions and troubleshooting sections. | The help center contains guides for customers, leads, staff, estimates, jobs, scheduling, invoices, payments, automation, customization, templates, QuickBooks, equipment and timesheets. |
| Headquarters | 1317 Edgewater Dr Ste 719, Orlando, FL 32804, United States | Indianapolis, Indiana, United States |
| Rating on Apple App Store | 4.8 out of 5 from 1.9K ratings | 3.5 out of 5 from 198 ratings |
| Rating on G2 | 4.6 out of 5 from 151 reviews | 4.0 out of 5 from 146 reviews |
| Rating on GetApp | 4.7 out of 5 from 231 reviews | 4.3 out of 5 from 824 reviews |
| Rating on Google Play | 4.3 out of 5 from 633 reviews | 1.8 out of 5 from 494 reviews |
| Rating on Software Advice | 4.7 out of 5 from 229 reviews | 4.3 out of 5 from 824 reviews |
| Scheduling | The platform provides drag-and-drop scheduling, availability-based assignment and live GPS team maps. | Appointments can synchronize with Google Calendar. |
| Support | The pricing FAQ says Customer Success offers one-to-one Zoom setup sessions and demos five days per week. | The maker lists toll-free phone support, email support, onboarding success coaches, and training resources. |
| What it does | Contractor+ is a cloud and mobile operating platform for build and service contractors covering estimates, invoices, scheduling, field tracking, CRM and crew management. | mHelpDesk is hosted field-service software automating customer contact, scheduling, communication and billing. |
Plans
Contractor+
- FREEDOMFree
- FREEDOMFree
- PRO$29 a month
- PRO TEAM$58 a month
- MAX$500 a month
In their own words
Contractor+
Contractor+ is business software for build and service contractors to manage jobs, crews, customers, and business operations. Its listed tools include CRM, project and field service management, lead generation, bookkeeping, estimates, scheduling, invoicing, a client portal, communications, time and mileage tracking, and AI tools. The free FREEDOM plan costs nothing and includes basic CRM, up to 250 leads and clients, and up to five estimates or invoices per month on web, mobile, and tablet. PRO costs $29 a month for one user, with unlimited leads, clients, estimates, and invoices. PRO TEAM costs $58 a month for the first two users, with additional users at $20/month each; MAX costs $500 a month and includes unlimited users, $1K/yr in Voice credits, and $1K/yr in AI credits. The product is designed for desktop and mobile and lists integrations such as QuickBooks Online, which syncs estimates, invoices, and client data. The company says it serves more than 30 industries, including general contracting, HVAC, plumbing, landscaping, roofing, and handyman services. A 14-day trial is available for most premium features.
mHelpDesk
mHelpDesk is field service management software that automates customer contact, scheduling, communication, and billing. Its workflow covers jobs from lead and estimate through job management, invoicing, and customer payment. The calendar lets teams view jobs, schedule staff, assign work, create events, and color-code staff and teams. Customers can choose a service, preferred staff member, and available appointment time through online booking that can be added to a business website. The software supports recurring jobs, invoicing and payments, and a customer portal. It connects with either QuickBooks Desktop or QuickBooks Online, with only one version selectable at a time. Past QuickBooks estimates and invoices are not imported; the maker says the product integrates with QuickBooks rather than replacing it. Listed payment processor options are Square, Stripe, Authorize.Net, and PayPal. Access is available on Android, iOS, macOS, and the web. Plans are Pro at $169 a month for 3 users, Growth at $249 a month for 8 users, and Success at $374 a month for 10 users.