ControlUp ONE vs UXM

ControlUp ONE monitors and manages desktops and applications, combining digital experience visibility with agentic AI. ControlUp for Desktops covers physical endpoints and Cloud PCs, while ControlUp for VDI supports environments including Citrix, Omnissa, Azure Virtual Desktop, and Parallels. Automation includes remediation actions, scripts, optimization, and a low-code workflow builder. ControlUp for Compliance scans for vulnerabilities, non-compliant devices, and weak configurations, and can automate fixes. Documented integrations include Microsoft services, Citrix, Omnissa Horizon, and ServiceNow. The cloud platform includes application and network monitoring. Supported systems include Windows 10 version 1607 and later, Windows 11, Windows Server 2016 and later, macOS Monterey, Ventura, Sonoma, and Sequoia, Linux/thin clients, and ChromeOS. Pricing is available on request; there is no free plan, and a 21-day trial has feature limits, usage quotas, and other restrictions. If no license is obtained, trial data is permanently deleted within 30 days after access ends. The company describes its users as IT teams responsible for digital workspaces and autonomous endpoint operations.

UXM is a digital employee experience and workplace observability platform for monitoring endpoint, application and network performance. It is intended to help IT teams find issues before employees encounter them, investigate causes, reduce software expenditure and measure IT improvements. UXM says it supports more than 100,000 endpoints, with an agent using 25 MB of RAM and 0.5% CPU. The platform includes more than 100 preconfigured dashboards and reports. AI and machine learning models can analyze collected data to identify issues and trigger automated remediation workflows. UXM connects with more than 100 third-party systems and offers native Splunk integration, including Splunk Enterprise features and Splunkbase integrations. Deployment options are on-premises or SaaS, and UXM says it is pre-embedded in Dell Wyse thin client devices. It lists support for Windows, macOS, Linux and UNIX. Web monitoring tracks page load, TTFB, FCP, Web Vitals, Apdex, code errors, network latency and bandwidth; browser extensions are available for Chrome, Edge, Firefox and Safari. A 90-day free trial includes a dedicated instance for up to 10,000 endpoints without a credit card. Pricing beyond the trial is on request.