Conversell Bot Builder vs Desku AI Chatbot Builder
Conversell Bot Builder
conversell.aiDesku AI Chatbot Builder
desku.ioSide by side
| Figure | Conversell Bot Builder | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $19/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 7 | 8 |
| Spec score · Chatbot Builders | 8.2 (#97) | 9.1 (#10) |
| Analytics | The product page says analytics show conversations, replies, and engagement. | The builder includes conversation analytics for tracking chatbot performance and accuracy. |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | Wilmington, Delaware, United States |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Knowledge base | Merchants can connect their catalog, FAQs, policies, and documents so the bot can use that information to answer customers. | Yes |
| Product | Conversell describes itself as a no-code conversational AI platform for e-commerce businesses to build, deploy, and manage chatbots. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Security | Conversell's privacy policy says it encrypts personal data in transit with TLS and at rest, and uses role-based access controls and least privilege. | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. |
| Paid from | 19 | 39 |
| Visual flow builder | Yes | Yes |
Plans
Conversell Bot Builder
- FreeFree
- Starter$19 a month
- Pro$99 a month
- Starter$29 a month
- Pro$79 a month
- CustomPriced on request
- FreePrice not published
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
Conversell Bot Builder
Conversell Bot Builder has no write-up on Specifiction yet; its figures are above.
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.