ConverseNow Drive-Thru Automation vs Hi Auto
ConverseNow Drive-Thru Automation
conversenow.ai
Hi Auto
hi.autoSide by side
| Figure | ConverseNow Drive-Thru Automation | Hi Auto |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.3 (#10) | 7.1 (#14) |
| Founded | The company says ConverseNow launched in 2018. | 2019 |
| Integrations | The product page names Brink POS, Fiserv, Focus, ItsaCheckmate, NCR Aloha, Olo, PAR, Qu, and Xpient as integration partners. | Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS. |
| Languages | ConverseNow describes multilingual voice support, and its product page includes a Spanish-language ordering demonstration. | Hi Auto supports Spanish-language drive-thru orders. |
| Security | The privacy policy says ConverseNow uses commercially reasonable controls and security measures, while stating it cannot guarantee the security of transmitted or stored information. | The product page describes multi-layered protection, strict controls, third-party audits and certifications, and customizable privacy features, without naming specific certifications there. |
| Support | The company says its service includes 24-hour-a-day live support. | Hi Auto says it provides 24/7 remote system management and support by phone, text, or email. |
Plans
ConverseNow Drive-Thru Automation
- Drive-Thru AutomationPriced on request
In their own words
ConverseNow Drive-Thru Automation
ConverseNow Drive-Thru Automation is a cloud-deployed service using AI-powered voice ordering and order processing for restaurant drive-thrus. Listed outcomes include reduced wait times, increased throughput, order-accuracy tracking, and real-time analytics. Restaurants can configure menus, workflows, integrations, languages, brand voice, regional dialects, localization by store or region, upsell logic, and coupon behavior. Multilingual voice support is described, including a Spanish ordering demonstration. Order confirmation boards and POS integration provide stated real-time team visibility and control. Named partners include Brink POS, Fiserv, Focus, ItsaCheckmate, NCR Aloha, Olo, PAR, Qu, and Xpient. ConverseNow says live support is available 24 hours a day. The product is intended for restaurant owners, operators, frontline staff, and guests. Pricing is on request, with terms supplied through consultation or an order form.
Hi Auto
Hi Auto is an AI order taker for drive-thru operations at high-volume quick-service restaurants. It handles substitutions and add-ons, supports English and Spanish orders, and lets brands configure voice persona, scripts, upsells, and regional settings. When the system lacks confidence or cannot fully understand an order, trained human agents can provide input. Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores.
It integrates with HME, PAR, and Xenial for audio and point-of-sale functions, and with digital confirmation boards and kitchen display systems. Deployment requires a POS system, drive-thru audio, and reliable internet; the estimated rollout from pilot to scale is 90–120 days, depending on chain size and complexity. Installation uses an audio box to connect existing headsets and POS, takes about three hours, and is remotely supported. Hi Auto says it serves more than 200 franchisees across three continents and focuses exclusively on drive-thru use cases. Pricing is on request, and the site offers a free consultation. Support is available 24/7/365.