ConverseNow Drive-Thru Automation vs Xenial Drive-Thru Director
ConverseNow Drive-Thru Automation
conversenow.aiXenial Drive-Thru Director
xenial.comSide by side
| Figure | ConverseNow Drive-Thru Automation | Xenial Drive-Thru Director |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Restaurant Drive-Thru Software | 7.3 (#10) | 6.5 (#20) |
| Security | The privacy policy says ConverseNow uses commercially reasonable controls and security measures, while stating it cannot guarantee the security of transmitted or stored information. | Xenial's privacy notice says it maintains administrative, technical, and physical safeguards designed to protect personal information submitted through its sites and apps. |
| Support | The company says its service includes 24-hour-a-day live support. | Xenial lists Drive-Thru Director under customer support and provides 1.800.547.4266 and [email protected] for a support contact group that includes it. |
Plans
ConverseNow Drive-Thru Automation
- Drive-Thru AutomationPriced on request
In their own words
ConverseNow Drive-Thru Automation
ConverseNow Drive-Thru Automation is a cloud-deployed service using AI-powered voice ordering and order processing for restaurant drive-thrus. Listed outcomes include reduced wait times, increased throughput, order-accuracy tracking, and real-time analytics. Restaurants can configure menus, workflows, integrations, languages, brand voice, regional dialects, localization by store or region, upsell logic, and coupon behavior. Multilingual voice support is described, including a Spanish ordering demonstration. Order confirmation boards and POS integration provide stated real-time team visibility and control. Named partners include Brink POS, Fiserv, Focus, ItsaCheckmate, NCR Aloha, Olo, PAR, Qu, and Xpient. ConverseNow says live support is available 24 hours a day. The product is intended for restaurant owners, operators, frontline staff, and guests. Pricing is on request, with terms supplied through consultation or an order form.
Xenial Drive-Thru Director
Xenial Drive-Thru Director is a cloud system for monitoring and managing drive-thru performance. A real-time animated display shows vehicles to crew members, while live indicators report guest counts and speed of service. The product automates traffic management to increase transactions while maintaining guest satisfaction and uses gamification to encourage competition between crews. It supports single-lane and dual-lane drive-thrus and works with existing drive-thru hardware. Reports in the Classic Portal provide speed-of-service metrics. Documented hardware includes a media-player controller, GPIO board, and vehicle-detection system. Xenial publishes API documentation for vehicle data retrieval by date and credential changes, and its Genius Drive Thru API supplies drive-thru event data. A case study describes integration with Xenial’s digital menu-board platform for traffic-based full-screen menu changes. Xenial says brands using the product reduce speed of service by 12 seconds or more. Pricing is on request.