Conveyor vs Shelf
Conveyor
conveyor.comShelf
shelf.ioSide by side
| Figure | Conveyor | Shelf |
|---|---|---|
| Price from | $800/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · AI Knowledge Base Software | 9.1 (#1) | 6.8 (#32) |
| Compliance | Conveyor’s Trust Center lists SOC 2 Type II as a badge and certification. | Shelf’s Trust Center lists SOC 2, PCI DSS SAQ A, GDPR, CCPA, EU AI Act, NIST CSF 2.0, and HIPAA under compliance. |
| Founded | 2021 | 2017 |
| Integrations | The integrations catalog lists ChatGPT, Claude, Gemini, Salesforce, HubSpot, Slack, Microsoft Teams, DocuSign, Ironclad, Google Drive, SharePoint, Notion, Confluence, Jira, Zendesk, MCP Server and Front. | The integrations page lists connectors including SharePoint, Salesforce Knowledge, Confluence, Notion, ServiceNow, and Intercom. |
| Knowledge management | The knowledge-management product connects existing sources and uses an AI Agent to audit, synchronize and maintain the knowledge library. | Shelf provides tools to manage, govern, create, find, and use enterprise knowledge. |
| Support | The Enterprise plan includes dedicated Conveyor Support. | Shelf’s Salesforce app guide directs customers to their Shelf Account Manager or [email protected] for assistance. |
Plans
In their own words
Conveyor
Conveyor is a knowledge management product for teams working with information across documents, apps, and the web. Its library connects existing sources, then uses an AI agent to audit, sync, and maintain knowledge. Named sources include Confluence, Google Drive, websites, and help centers. The Knowledge Librarian flags stale or conflicting answers and identifies knowledge gaps; Knowledge Explorer lets teams test AI responses in real time and inspect the source for each answer. Conveyor says answers include confidence scores and direct evidence links.
The broader platform is described as automating customer security reviews and RFP workflows. Its listed integrations include Salesforce, HubSpot, Slack, Microsoft Teams, DocuSign, Google Drive, SharePoint, Notion, Confluence, Jira, Zendesk, Front, and a public API. Conveyor says its AI Connector uses OAuth role-based access controls, scoped keys, and an audit trail. The Free plan offers 10 Trust Center credits per month but excludes questionnaire automation and integrations. Business starts at $9,600 a year; Enterprise pricing is custom and includes dedicated Conveyor Support.