Convin vs Exec
Convin
convin.ai
Exec
exec.comSide by side
| Figure | Convin | Exec |
|---|---|---|
| Price from | Free | $1.67/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 2 | 6 |
| Spec score · Sales Coaching Software | 8.9 (#2) | 9.1 (#1) |
| Encryption | Convin says customer data, including recordings, transcripts, and passwords, is encrypted and access points use SSL. | Exec states that sensitive data is encrypted at rest and all data in transit uses TLS 1.2+. |
| Headquarters | Bengaluru, Karnataka, India | Covina, California, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | Documentation lists Notion, Microsoft 365, Microsoft Teams call synchronization, LMS/LXP integrations, LTI 1.3 and iframe embedding. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | Exec is a training platform using AI roleplays, call scoring, and live coaching to help teams practice and improve work conversations. |
| Security certifications | Convin says it is SOC 2 Type II audited and complies with ISO 27001, CCPA, and HIPAA requirements, and is GDPR-ready. | Exec states that it is SOC 2 Type II and SOC 3 certified. |
| Support | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. | The pricing page lists priority support, a named customer success representative, and custom onboarding among plan features or add-ons. |
| What it does | Convin offers conversation intelligence for customer-facing teams, recording, transcribing, and analyzing customer interactions across channels. | Exec is a hosted AI training platform for practicing high-stakes sales, service, support and management conversations through roleplays, call scoring, courses and coaching. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Exec
- Free PlanFree
- Starter$20 a year
- Starter$20 a month
- Professional$39 a year
- Professional$39 a month
- EnterprisePriced on request
In their own words
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.