Convin vs MaxIQ
Convin
convin.aiMaxIQ
getmaxiq.comSide by side
| Figure | Convin | MaxIQ |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Revenue AI Platforms | 8.8 (#2) | 8.7 (#3) |
| Documentation and support | The official site lists [email protected] for help, while the opened pages did not reveal a Convin-specific public help center or detailed general product manual. | GetApp lists email/help-desk support and training through videos, documentation, and live online sessions. |
| Founded | 2021 | 2022 |
| Headquarters | Bengaluru, Karnataka, India | Walnut Creek, California, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | Officially listed integrations include Google Calendar, Gmail, Google Drive, Office 360, Slack, and Salesforce. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | MaxIQ describes itself as an AI revenue intelligence platform for sales, customer success, and RevOps teams. |
| Public API | Convin publishes a speech-to-text API supporting batch REST requests and real-time WebSocket streaming, with diarization, timestamps, and structured JSON output. | The bug-bounty scope includes public APIs hosted under MaxIQ domains, confirming publicly hosted API endpoints, although no public reference manual was found. |
| Support | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. | The Startup Program says applications are usually reviewed within 24 to 48 hours and approved applicants can start using MaxIQ immediately. |
| What it does | Convin offers conversation intelligence for customer-facing teams, recording, transcribing, and analyzing customer interactions across channels. | MaxIQ is an AI revenue-intelligence platform combining pipeline inspection, forecasting, conversation intelligence, and customer-success workflows for B2B SaaS teams. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
MaxIQ
- Startup ProgramFree
- Contact vendorPriced on request
- Custom team pricingPriced on request
In their own words
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.
MaxIQ
MaxIQ describes itself as an AI revenue intelligence platform for sales, customer success, and RevOps teams. InspectIQ highlights deal gaps and risks using pipeline visibility, deal scoring, and activity insights. ForecastIQ uses signals from CRM, conversations, and customer data to produce AI-driven forecasts. SuccessIQ connects sales and customer success context to predict churn, support adoption, and help customer growth. EchoIQ draws on calls, emails, Slack, and CRM to assemble a revenue picture. Listed integrations include Google Calendar, Gmail, Google Drive, Office 360, Slack, and Salesforce; the homepage also names Zapier, webhooks, and custom APIs. A browser extension for supported Chromium-based browsers can capture online meetings, record and transcribe conversations, and create AI summaries and insights. MaxIQ says data is encrypted in transit and at rest, production databases are monitored and backed up, and connected systems use secure authentication and access controls. It describes itself as GDPR compliant and says it undergoes independent SOC 2 audits. Pricing depends on team size and use case, with no standard price displayed. The Startup Program offers eligible early-stage startups 12 months free, subject to program terms and growth milestones.