Convin vs Mi.Coach
Convin
convin.aiMi.Coach
mi.coachSide by side
| Figure | Convin | Mi.Coach |
|---|---|---|
| Price from | Free | $16.67/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 2 | 8 |
| Spec score · Sales Coaching Software | 8.9 (#2) | 8.0 (#11) |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | The privacy policy names Microsoft Azure, Supabase, and OpenAI or Azure OpenAI as infrastructure and processing providers; it does not describe user-facing third-party integrations. |
| Languages | Convin supports multilingual analysis and interpretation across 70+ languages. | The simulator catalog supports Spanish, English, and Italian. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | Mi.Coach is an AI sales coach for Spanish-speaking teams selling across languages, including to English-speaking buyers. |
| Support | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. | The Startup plan includes priority support, and the pricing page directs plan questions to a virtual agent. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Mi.Coach
- FreeFree
- Founder$20 a month
- Startup$50 a month
- PRO$99 a month
- Founder$200 a year
- Startup$500 a year
- PRO$990 a year
- EnterprisePriced on request
In their own words
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.
Mi.Coach
Mi.Coach is a web-based AI sales coach for Spanish-speaking teams selling across languages, including to English-speaking buyers. It analyzes uploaded call or pitch recordings, returning a timestamped transcript, feedback on strong and weak moments, phrase rewrites, and a downloadable report. Its simulator provides 19 sales scenarios with live buyer interruptions for practicing discovery, objections, pricing, and closing. The catalog supports Spanish, English, and Italian; English voice feedback scores pronunciation word by word and analyzes pacing, pauses, fluency, and intonation. Managers can review rep progress, team DISC profiles, organization invites, and before-and-after comparisons in a dashboard. The Free plan is free, billed Forever, and includes 10 AI credits per month, catalog roleplays, one real call analysis, and a DISC profile. Founder costs $20 a month, Startup $50 a month, and PRO $99 a month. Enterprise pricing is available by demo request.