Convin vs Retreaver
Convin
convin.ai
Retreaver
retreaver.comSide by side
| Figure | Convin | Retreaver |
|---|---|---|
| Price from | Free | $0.05/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Sales Call Tracking Software | 8.8 (#3) | 7.5 (#13) |
| Company history | Four IIT-Delhi graduates founded Convin in 2021. | Retreaver says it has helped businesses use call data since 2012. |
| Founded | 2021 | 2012 |
| Headquarters | Bengaluru, Karnataka, India | Las Vegas, Nevada, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | The integrations page lists Google Analytics, Google Ads, Facebook Ads, Tableau, Google Sheets, PostgreSQL, and MySQL among its integrations. |
| Mobile app | Convin Mobile is available on both iOS and Android devices. | The Retreaver iPhone and iPad app is free for all Retreaver accounts and requires iOS 15.1 or later. |
| Support | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. | Retreaver says it offers personalized, live, dedicated support and communicates through channels such as email and Slack. |
| What it does | Convin offers conversation intelligence for customer-facing teams, recording, transcribing, and analyzing customer interactions across channels. | Retreaver is a call tracking platform for publishers, networks, and advertisers that routes and monetizes calls. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
In their own words
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.
Retreaver
Retreaver is a paid call-tracking platform for publishers, networks, advertisers, agencies, and marketers that routes and monetizes calls. Dynamic phone-number pools and call data attribute calls to their sources, with dynamic number insertion, keyword-level tracking, and landing-page tracking listed. Routing supports real-time bidding, number pools, webhooks, and sending a call to another available buyer when one hangs up. Call recording and conversation intelligence are included. AI Call Analyst transcribes calls, analyses caller intent and disposition, and evaluates custom questions, attaching results to call records. Integrations include Google Analytics, Google Ads, Facebook Ads, Tableau, Google Sheets, PostgreSQL, and MySQL. Webhooks can pass TCPA consent data and connect to Jornaya, TrustedForm, and Blacklist Alliance. Retreaver is available through web, API, and iOS. Its iPhone and iPad app is free for accounts, requires iOS 15.1 or later, and is currently limited to Superusers and Account Owners. Pay-as-you-go usage starts at $0.05/minute; phone numbers cost $1 per number per month.