Convin vs Salesken
Convin
convin.ai
Salesken
salesken.aiSide by side
| Figure | Convin | Salesken |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 2 | 7 |
| Spec score · Revenue AI Platforms | 8.8 (#2) | 6.7 (#19) |
| Spec score · Sales Coaching Software | 8.9 (#2) | 7.0 (#21) |
| Spec score · Customer Interaction Analytics Software | 8.8 (#3) | 6.9 (#21) |
| Spec score · Sales Call Tracking Software | 8.8 (#3) | 6.8 (#22) |
| Spec score · Meeting Analytics | 8.8 (#3) | 6.8 (#20) |
| Founded | 2021 | 2018 |
| Headquarters | Bengaluru, Karnataka, India | New York, New York, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | Salesken says it integrates with major CRMs and connects with dialers and sales tools; enterprise custom integrations are available on request. |
| Languages | Convin supports multilingual analysis and interpretation across 70+ languages. | The product offers multilingual assistance and analysis of conversations in multiple languages. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | Salesken analyzes sales interactions to predict deal outcomes, support coaching, and help sales representatives close deals. |
| Quality assurance | Automated Quality Assurance provides 100% automated conversation scoring across calls, chats, and email. | Its AI can score 100% of interactions, flag compliance violations and risky conversations, and surface rep performance trends. |
| Support | Convin lists [email protected] for help and support and provides product inquiries by phone Monday through Friday, 10 AM to 7 PM. | The Enterprise plan includes dedicated support. |
Plans
Convin
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Salesken
- AI Sales AssistantPriced on request
- BundlePriced on request
- Customized Enterprise PlanPriced on request
- Field Sales QAPriced on request
- Meeting Note TakerPriced on request
- Quality Assurance AIPriced on request
- Revenue IntelligencePriced on request
In their own words
Convin
Convin is contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email. It supports analysis and interpretation in more than 70 languages, with deployment options for on-premises, client-cloud, and private-cloud environments. Real-Time Agent Assist offers live monitoring, searchable knowledge, call-script guidance, prompts, help cards, and live transcripts. Automated Quality Assurance provides conversation scoring across calls, chats, and email. Convin lists integrations in CRM, dialer, video conferencing, team messaging, CCaaS, calendar, and other categories. Its Salesforce connection syncs contact, account, and opportunity data in both directions and pushes recording links after meetings. The service is available on web, iOS, and Android. Convin says it encrypts customer data, including recordings, transcripts, and passwords, and lists GDPR readiness, CCPA, HIPAA, SOC 2 Type II, and ISO 27001 claims. Pricing is on request. A free Quality Management Software plan includes a manual QA platform, flexible call-auditing templates, automated audit workflows, and reporting.