Convo vs Criteria
Convo
itsconvo.com
Criteria
criteriacorp.comSide by side
| Figure | Convo | Criteria |
|---|---|---|
| Price from | $2.50/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Interview Intelligence Software | 8.0 (#9) | 7.7 (#13) |
| Headquarters | Austria | West Hollywood, California, United States |
| Integrations | The integrations page lists Greenhouse and Lever workflows for recruiting and supports automation through Zapier, Make, IFTTT, or Power Automate. | Criteria says it offers standard ATS integrations and can integrate with ATS or HRIS platforms through its API, out of the box integrations, and custom solutions. |
| Security | Convo states that it encrypts data in transit with TLS 1.3 and at rest with AES-256, and that customer conversation data is not used to train AI models. | Criteria says it is ISO 27001:2022 and ISO 42001:2023 certified and SOC 2 Type II compliant, and encrypts data at rest with AES-256 and in transit with TLS. |
| Support | The Enterprise plan includes a dedicated account manager for support. | Criteria says Customer Success and Support teams help customers choose and administer tools and interpret results, and candidate support is available 24/7. |
Plans
Criteria
- Criteria AssessPriced on request
- Criteria HirePriced on request
- Criteria InterviewPriced on request
In their own words
Criteria
Criteria Real-Time Video Interviewing is a web platform for live candidate interviews, combining two-way video, guided questions, scoring, recording and AI-assisted post-call review. Evaluators can use predefined questions, real-time prompts and role-specific rubrics, then rate answers, add comments and supplementary ratings, and record an overall recommendation. After a call, the service can provide a transcript, summary, categorized key moments and plain-English interview questions and answers linked to recording timestamps. Batch transcripts with speaker labels are available in English, Spanish, French, German, Japanese and Chinese. Candidates and evaluators join in a browser without downloads or account creation; multiple evaluators use separate passwordless links and scoring forms. Candidates must explicitly consent to recording and AI processing, and those AI features remain off without consent. Criteria says it supports standard ATS integrations plus API and custom connections to ATS or HRIS systems. Pricing is on request.