| Price from | ₹999/mo | $3.25/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 6 |
| Spec score · Chatbot Builders | 8.6 (#47) | 9.1 (#8) |
| Analytics | The platform transcribes and makes calls and chats searchable, with metrics including conversions, minutes and success rate. | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | The product page lists provider connections including Meta, Plivo, Twilio, Exotel, SIP, OpenAI, Gemini, Anthropic, Sarvam, Smallest.ai, ElevenLabs, Razorpay and Stripe. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Product | Convo360 provides AI agents for voice calls and chat across WhatsApp and other channels, including lead qualification and appointment booking. | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. |
| Security | The maker says provider credentials are encrypted at rest, account activity is audited, and the database and uploaded media are backed up nightly. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | The site lists WhatsApp and phone support Monday–Saturday, 10 am–7 pm IST. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
