Convo360 vs Quickchat AI
Convo360
convo360.ai
Quickchat AI
quickchat.aiSide by side
| Figure | Convo360 | Quickchat AI |
|---|---|---|
| Price from | ₹999/mo | $0.50/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 9 | 16 |
| Spec score · Chatbot Builders | 8.6 (#47) | 9.1 (#9) |
| Analytics | The platform transcribes and makes calls and chats searchable, with metrics including conversions, minutes and success rate. | Conversation features include sentiment analysis, CSAT ratings, outcome and topic analysis, alerts, and AI Insights. |
| Channels | The site lists WhatsApp, Instagram, Messenger, web chat, Telegram, SMS, email, RCS, Slack, Teams, WeChat, LINE, Viber and Discord among its channels. | Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk. |
| Company | The site identifies Convo360 as powered by A Plus Solution and says it is built in India. | The company identifies as Incentivai Inc. (Quickchat AI) and says it was founded in 2018. |
| Free plan | No | Yes |
| Integrations | The product page lists provider connections including Meta, Plivo, Twilio, Exotel, SIP, OpenAI, Gemini, Anthropic, Sarvam, Smallest.ai, ElevenLabs, Razorpay and Stripe. | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. |
| Knowledge-base answers | Yes | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. |
| Product | Convo360 provides AI agents for voice calls and chat across WhatsApp and other channels, including lead qualification and appointment booking. | Quickchat AI provides tools to create, configure, and deploy AI Agents for business use cases. |
| Security | The maker says provider credentials are encrypted at rest, account activity is audited, and the database and uploaded media are backed up nightly. | Quickchat AI says customer content is not used to train LLMs and that customer environments are logically isolated. |
| Support | The site lists WhatsApp and phone support Monday–Saturday, 10 am–7 pm IST. | The Enterprise plan includes a dedicated account manager and priority support. |
Plans
Convo360
- FreeFree
- Starter₹999 a month
- Pro₹2,999 a month
- Business₹7,999 a month
- FreeFree
- Starter₹999 a month
- Pro₹2,999 a month
- Support Desk add-on₹2,999 a month
- Business₹7,999 a month
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.