Coveo vs Doofinder
Coveo
coveo.comDoofinder
doofinder.comSide by side
| Figure | Coveo | Doofinder |
|---|---|---|
| Price from | — | $3.67/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 7 |
| Spec score · Search Analytics Software | 7.8 (#13) | 8.0 (#11) |
| Spec score · AI Search and Discovery Platforms Software | 7.8 (#13) | 8.0 (#10) |
| Spec score · Product Search and Discovery Software | 7.7 (#13) | 7.9 (#11) |
| Spec score · Site Search Software | 7.7 (#18) | 8.0 (#11) |
| Headquarters | Montreal, Quebec, Canada | Doofinder S.L. lists its office at C. de Cronos, 63, San Blas-Canillejas, 28037 Madrid. |
| Search | The platform includes hybrid search, advanced rules and business logic, A/B testing, and query pipeline management. | Its search understands search intent, typos, and images, and uses natural language processing to understand intent beyond keywords. |
| Support | The pricing page lists Coveo Care, business value assessment and realization, and an implementation partner network; Technical Account Manager and Developer Support are listed as add-ons. | Doofinder states that customer support responds in less than four hours during business hours and that an SLA is guaranteed on paid plans. |
| Trial | A free trial organization allows experimentation for 14 days and is automatically deleted 14 days after creation. | The pricing page offers a free trial and says no credit card is required. |
Plans
Doofinder
- BasicPriced on request
- ProPriced on request
- AdvancedPriced on request
- Basic$44 a year
- Pro$134 a year
- Advanced$314 a year
- EnterprisePriced on request
In their own words
Coveo
Coveo is a cloud AI-Relevance Platform for search, recommendations, personalization, and discovery across commerce, service, website, and workplace experiences. Its hybrid search combines advanced rules, business logic, A/B testing, and query pipeline management. A unified index, native and universal connectors, document-level security, permissions, and refresh controls support indexed content. Behavioral features include query suggestions, Automatic Relevance Tuning, dynamic navigation, and content recommendations. Generative and agentic options include conversational search, generative answering, Answer API, Coveo for Agentforce, Passage Retrieval API, and Smart Snippets; the pricing page marks this suite as an add-on. Commerce capabilities cover catalog indexing, recommendations, listing optimization, merchandising, and conversational product discovery, with some add-ons. Integrations include Adobe, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise, plus open APIs. Hosted data uses AES-256 at rest and TLS 1.3 in transit. Pricing is on request, and a trial organization lasts 14 days.