Coveo vs Recombee
Coveo
coveo.com
Recombee
recombee.comSide by side
| Figure | Coveo | Recombee |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Product Search and Discovery Software | 7.7 (#13) | 8.7 (#3) |
| Founded | 2004 | 2015 |
| Headquarters | Montreal, Quebec, Canada | Prague, Czech Republic |
| Integrations | Coveo lists native integrations including Adobe, Agentforce, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise; it also offers open APIs and frameworks for custom integrations. | Documented third-party integrations include Segment, Keboola, Shoptet Google Tag Manager and Heureka XML feeds. |
| Search | The platform includes hybrid search, advanced rules and business logic, A/B testing, and query pipeline management. | The product includes personalized semantic search. |
| Support | The pricing page lists Coveo Care, business value assessment and realization, and an implementation partner network; Technical Account Manager and Developer Support are listed as add-ons. | The pricing page lists customer support tiers, mail, availability guarantees, an account manager, video calls, a Slack channel, integration support, and data science support as plan features. |
| What it does | Coveo provides an AI-Relevance Platform for search, recommendations, personalization, and product or knowledge discovery across commerce, service, website, and workplace experiences. | Recombee is a cloud recommendation-as-a-service platform for personalized content, product and search recommendations. |
Plans
In their own words
Coveo
Coveo is a cloud AI-Relevance Platform for search, recommendations, personalization, and discovery across commerce, service, website, and workplace experiences. Its hybrid search combines advanced rules, business logic, A/B testing, and query pipeline management. A unified index, native and universal connectors, document-level security, permissions, and refresh controls support indexed content. Behavioral features include query suggestions, Automatic Relevance Tuning, dynamic navigation, and content recommendations. Generative and agentic options include conversational search, generative answering, Answer API, Coveo for Agentforce, Passage Retrieval API, and Smart Snippets; the pricing page marks this suite as an add-on. Commerce capabilities cover catalog indexing, recommendations, listing optimization, merchandising, and conversational product discovery, with some add-ons. Integrations include Adobe, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise, plus open APIs. Hosted data uses AES-256 at rest and TLS 1.3 in transit. Pricing is on request, and a trial organization lasts 14 days.
Recombee
Recombee is a real-time recommendation engine and personalized search service for digital products and experiences. Its recommendations respond to user interactions and catalog changes, and personalized semantic search is included. Customers can shape results and business rules with scenario settings, filters, boosters, constraints and ReQL. The Admin UI offers customizable reports and insights into interactions with recommendations and the platform. Developer options include a REST API, SDK clients in multiple programming languages, catalog feeds and no-code widgets. Official plugins are listed for Keboola and Segment; community plugins include WordPress, Drupal, Laravel, Kentico, Kentico Kontent and n8n. The product targets industries including e-commerce, video, news and media, music and podcasts, real estate, marketplaces, travel and recruitment. Pricing includes a free plan and an unlimited 30-day trial. The free tier limits monthly interactions and recommendation requests to fewer than 100,000 each, active users to fewer than 20,000, and catalog items to fewer than 20,000. Standard starts at $99 a month. Founded in 2015, the company is headquartered in Prague, Czech Republic.