Coveo vs Wiser AI
Coveo
coveo.com
Wiser AI
getwiser.aiSide by side
| Figure | Coveo | Wiser AI |
|---|---|---|
| Price from | — | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 14 |
| Spec score · Product Search and Discovery Software | 7.7 (#13) | 8.4 (#5) |
| Founded | 2004 | 2017 |
| Integrations | Coveo lists native integrations including Adobe, Agentforce, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise; it also offers open APIs and frameworks for custom integrations. | Official integration listings include Klaviyo, Judge.me, Swym Wishlist Plus, Loox, GemPages, ReConvert, PageFly, Yotpo, Consentmo, Ali Reviews, Slide Cart, Back In Stock, Wishlist @ $2, Junip and currency-converter apps. |
| Support | The pricing page lists Coveo Care, business value assessment and realization, and an implementation partner network; Technical Account Manager and Developer Support are listed as add-ons. | Wiser provides a Help Center, demo scheduling, widget customizations, and support contacts in Toronto, Indore, and Houston. |
| What it does | Coveo provides an AI-Relevance Platform for search, recommendations, personalization, and product or knowledge discovery across commerce, service, website, and workplace experiences. | Wiser is a Shopify app that uses machine learning and customer behavior data to personalize product recommendations, upsells and cross-sells across storefront, cart and email. |
Plans
Wiser AI
- FreeFree
- 51–100 orders$9 a month
- Pay as you grow: 51–100 orders$9 a month
- 101–300 orders$19 a month
- Pay as you grow: 101–300 orders$19 a month
- 301–500 orders$49 a month
- Pay as you grow: 301–500 orders$49 a month
- 501–1,000 orders$99 a month
- Pay as you grow: 501–1,000 orders$99 a month
- 1,001–2,000 orders$199 a month
In their own words
Coveo
Coveo is a cloud AI-Relevance Platform for search, recommendations, personalization, and discovery across commerce, service, website, and workplace experiences. Its hybrid search combines advanced rules, business logic, A/B testing, and query pipeline management. A unified index, native and universal connectors, document-level security, permissions, and refresh controls support indexed content. Behavioral features include query suggestions, Automatic Relevance Tuning, dynamic navigation, and content recommendations. Generative and agentic options include conversational search, generative answering, Answer API, Coveo for Agentforce, Passage Retrieval API, and Smart Snippets; the pricing page marks this suite as an add-on. Commerce capabilities cover catalog indexing, recommendations, listing optimization, merchandising, and conversational product discovery, with some add-ons. Integrations include Adobe, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise, plus open APIs. Hosted data uses AES-256 at rest and TLS 1.3 in transit. Pricing is on request, and a trial organization lasts 14 days.
Wiser AI
Wiser AI personalizes product recommendations across a Shopify store, cart and email. Its machine-learning engine adapts suggestions using real-time customer behavior, product assortment, pricing and offers. Merchants can display products often bought together, add suggestions to a cart page or drawer, and show recommendations after checkout. Cart suggestions change as cart contents change. Intelli Search offers personalized product discovery; checkout-page recommendations are listed for Shopify Plus stores using Shopify checkout extensibility. Paid plans also list related products, handpicked recommendations, best sellers, new arrivals and detailed analytics. Wiser is available through web, an extension and an API, and lists integrations such as Judge.me, Loox, Yotpo and ReConvert. A free plan covers up to 50 orders. The first listed paid tier costs $9 a month for 51–100 orders; the listed pricing note says paid from $9/mo and includes a 14-day trial. Changing a Shopify theme removes Wiser widgets until the installation snippet is added to the new theme.