CoverManager vs Favouritetable
CoverManager
covermanager.comFavouritetable
favouritetable.comSide by side
| Figure | CoverManager | Favouritetable |
|---|---|---|
| Price from | €99/mo | £2/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · Restaurant Reservation Software | 8.2 (#7) | 9.3 (#2) |
| Founded | 2013 | The founder says the idea and product began in 2010. |
| Headquarters | Seville, Spain | 400 Thames Valley Park Drive, Thames Valley Park, Reading RG6 1PT, United Kingdom |
| Integrations | CoverManager says it offers 130+ integrations, including connections across POS, payments, marketing, and property management systems. | Official integration listings include TISSL, Stripe, Deliverect, Stuart, SquareMeal, First Table, Mailchimp, Facebook, Google, Lightspeed, Squaremeal and Rezcontrol. |
| Payments | The payments product supports deposits, prepayments, gift cards, and experiences, with payment rules and cancellation policies configurable by event or service. | Favouritetable supports deposits, full payment and payment processing with money transferred to the restaurant account. |
| Product | CoverManager is an all-in-one hospitality management platform for reservations, payments, ticketing and experiences, guest loyalty and CRM, multi-channel booking, and virtual waitlists. | Favouritetable is a restaurant management and dining system covering online bookings, capacity, payments, table planning and marketing. |
| Reservation management | The reservation product includes a branded booking engine, live availability, table assignment, a live seating plan, and reservation management from desktop or mobile. | Its reservation system manages online bookings, phone bookings and walk-ins in a single diary. |
| Security and privacy | CoverManager's privacy policy identifies a Data Protection Officer contact and references GDPR and Spain's LOPDGDD in describing personal-data processing. | The privacy notice identifies Favouritetable Services Ltd as responsible for personal-information protection and applicable data-protection obligations. |
| Support | Existing customers can access technical support through the Help Center, while prospective customers can request a demo. | Support is offered through helpdesk tickets, email and telephone, with the feature page also listing chat, documentation, forums and training. |
Plans
Favouritetable
- FT FreeFree
- FT Flex£2 a month
- FT Lite£69 a month
- FT LITE£69 a month
- FT Online Ordering£99 a month
- FT Pro£129 a month
- FT Ultimo£199 a month
In their own words
CoverManager
CoverManager has no write-up on Specifiction yet; its figures are above.
Favouritetable
Favouritetable is a restaurant management and dining system for online bookings, table planning, capacity, payments and marketing. Its booking diary, visual floor plan, waiting list, guest management and reporting tools help manage reservations and service. Guests can book through a restaurant website, Google listing or social profiles; reservations enter the live diary and availability updates in real time. The system also supports menu pre-orders, takeaway, collection, delivery and contactless order-and-pay at table. Marketing tools include CRM, customer segmentation, email and SMS campaigns, re-targeting and guest review management. Favouritetable says subscription plans have unlimited bookings without commission. The free plan allows up to 30 online bookings per month and requires Favouritetable to be the sole and exclusive booking provider and integrated with the website; other terms apply. FT LITE is £69 a month, excluding VAT, for one user. Other listed paid plans run from £99 to £199 per month, excluding VAT. The product works on web-enabled devices, with UK-based support by phone, email, chat, documentation and training.