CoverManager vs OpenTable GuestCenter
CoverManager
covermanager.com
OpenTable GuestCenter
opentable.comSide by side
| Figure | CoverManager | OpenTable GuestCenter |
|---|---|---|
| Price from | €99/mo | $149/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Restaurant Reservation Software | 8.2 (#7) | 8.1 (#9) |
| Spec score · Restaurant Table Management Software | 8.2 (#10) | 8.1 (#17) |
| Founded | 2013 | 1998 |
| Headquarters | Seville, Spain | San Francisco, California, United States |
| Intended customers | CoverManager presents solutions for independent restaurants, restaurant groups and chains, fine dining venues, hotel food-and-beverage outlets, beach clubs, nightlife venues, and large events. | OpenTable presents the service for restaurants, restaurant groups and enterprise, bars and wineries, and hotels and casinos. |
| Support | Existing customers can access technical support through the Help Center, while prospective customers can request a demo. | OpenTable advertises restaurant customer support 24 hours a day, seven days a week, plus setup and training support. |
Plans
OpenTable GuestCenter
- Basic$149 a month
- Core$299 a month
- Pro$499 a month
In their own words
CoverManager
CoverManager has no write-up on Specifiction yet; its figures are above.
OpenTable GuestCenter
OpenTable GuestCenter is a restaurant management platform intended to help attract diners, manage reputation, streamline operations, and encourage repeat visits. Its Basic, Core, and Pro plans combine diner-network and reputation tools with progressively different seating automation and guest-marketing features. Depending on plan, reservation tools include booking integrations across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated reservation messages. Pro adds guest profiles, automated email campaigns, guest tags, and post-dining surveys. GuestCenter integrates with restaurant software such as point-of-sale systems and email providers. The restaurant manager app for iPhone and Android shows reservation activity, cover trends, and VIP notifications; web access is also listed. OpenTable advertises customer support every day and around the clock, with setup and training support. Basic costs $149 a month, Core costs $299 a month, and Pro costs $499 a month. The standard agreement lasts one year and renews annually unless notice is given 30 days before renewal. Basic is available only in the US and includes a 30-day trial. Cover fees and website reservation charges vary by plan and booking source.