CoverManager vs Qwaiting
CoverManager
covermanager.comQwaiting
qwaiting.comSide by side
| Figure | CoverManager | Qwaiting |
|---|---|---|
| Price from | €99/mo | $207.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Restaurant Waitlist Software | 8.1 (#9) | 8.3 (#7) |
| Founded | 2013 | Qwaiting says it was founded in 2018 to create an online queue management solution. |
| Integrations | CoverManager says it offers 130+ integrations, including connections across POS, payments, marketing, and property management systems. | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. |
| Product | CoverManager is an all-in-one hospitality management platform for reservations, payments, ticketing and experiences, guest loyalty and CRM, multi-channel booking, and virtual waitlists. | Qwaiting is a cloud-based queue management system for appointment and walk-in queues. |
| Support | Existing customers can access technical support through the Help Center, while prospective customers can request a demo. | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. |
Plans
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
CoverManager
CoverManager has no write-up on Specifiction yet; its figures are above.
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.