Craft.io vs Productboard
Craft.io
craft.io
Productboard
productboard.comSide by side
| Figure | Craft.io | Productboard |
|---|---|---|
| Price from | $24/mo | $19/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · IT Release Management Software | 8.1 (#10) | 7.9 (#13) |
| Spec score · Product Management Software | 8.2 (#10) | 7.9 (#18) |
| Spec score · Product Roadmap Software | 8.2 (#10) | 8.0 (#15) |
| API | Craft.io says its API can import data from internal tools and extract data for reporting, and it describes APIs for feedback and roadmaps. | Productboard offers API v2.0, an MCP server, and a GDPR API for removing customer data. |
| Support | The pricing comparison lists in-app support with 12/5 availability for Starter and Pro, and in-app, email, Microsoft Teams, and Slack support with 24/7 availability for Enterprise. | The pricing page includes community and email support in every plan; Business adds prioritized email support and Enterprise adds expedited email support. |
Plans
Productboard
- FreeFree
- Plus$19 a month
- Business$59 a month
- EnterprisePriced on request
In their own words
Productboard
Productboard helps product teams gather customer feedback, understand needs, prioritize work and bring products to market. It centralizes feedback so teams can identify trends, surface requests and connect insights to feature ideas. Collaborative, contextual roadmaps keep stakeholders informed, while product priorities and objectives can be aligned with business goals. Productboard Spark includes AI capabilities; listed across plans are AI chat, feedback summaries, scheduled tasks and an MCP server. Integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel and Google Drive. Productboard offers API v2.0 and a GDPR API for removing customer data. Every plan includes community and email support; Business adds prioritized email support and Enterprise expedited email support. Free and Plus plans include up to 25 contributors and 500 feedback items. Business includes unlimited feedback notes, while Enterprise offers unlimited contributors. Productboard is available on web, as an API and as an extension. A free plan and 14-day trial are listed. Plus costs $19 a month billed annually; Business costs $59 a month with a two-maker minimum, billed annually.